Golf Course Manager

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR); Virginia Beach (VA); On-site; USD 65,000 - 90,000; Full time

Job summary

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR) seeks a seasoned golf operations supervisor to manage daily course, pro shop, and event activities at a Veterans Affairs facility. You will guide staff, ensure service excellence, and coordinate tournaments and clubs throughout the year.

The role requires strong leadership, budgeting, and compliance with safety and environmental regulations, ensuring a high quality experience for patrons and members.

Qualifications

• Minimum of 4 years in golf course operation including maintenance and services.
• Minimum of 3 years supervisory experience.
• PGA membership strongly preferred; Class A status within one year is expected.

Responsibilities

• Oversee all golf program areas to maximize patron interest and utilization.
• Supervise pro shop operations including merchandise display and sales.
• Plan and oversee golf tournaments, leagues and events with internal and external partners.
• Prepare annual operating budgets and source competitive prices for supplies and equipment.
• Ensure safety, health, and environmental compliance and proper use of protective equipment.
• Direct staff supervision, scheduling, performance reviews, and training.

Skills

Golf course operations

Supervisory experience

PGA status

Customer service

English communication

Budgeting / accounting

Safety and compliance

Tools

POS system

Computer literacy

Job description

Summary

This position is Located within Commander, Navy Installation Command, Mid-Atlantic Region, Fleet and Family Readiness Program. The purpose of this position is to plan, organize, guide, and supervise all operations necessary for the efficient maintenance of the courses and all attendant programs and facilities. The golf course, practice area and clubhouse operate daily throughout the year.

Duties

• Develops and maintains ways and means of maximizing patron interest and utilization of all golf program areas. Supervises the utilization and maintenance of pull and power carts. Supervises and provides guidance to ensure efficient operation of the golf course pro shop to include selecting, pricing and proper display of resale merchandise. Evaluates and recommends methods to improve resale activities. Assists patrons in the selection of equipment and related items. Ensures all transactions are performed according to requirements for the security of funds and equipment.
• Manages individual and group lessons and clinics. Ensures patrons receive proper training on the proper usage of all types of golf equipment. ensures proper fittings and repair of golf clubs for patrons.
• Provides rigid supervision of course play. Plans, promotes and oversees golf tournaments, leagues and special events. Coordinates events and support from MWR and/or external sources.
• Prepares annual operating budgets. Orders supplies, materials and resale stock. Contacts firms to obtain competitive prices regarding purchase of equipment, supply accessories, etc.
• Provides input on course design, usage, services, programs, problems, and policy. Collates information and coordinates presentations for higher authority.
• Develops and fully implements all safety and occupational health, fire prevention, environmental and industrial hygiene requirements. Ensures employees are furnished with appropriate personal protective equipment and are instructed on proper use. Investigates mishaps and accurately prepares accident and mishap reports. Inspects facilities and buildings on a continual basis noting safety deficiencies and initiating prompt corrective action within the limits of authority.
• Supervises, directs and trains subordinate supervisors and employees. Assigns work, approves/disapproves leave, evaluates performance and makes recommendations for awards and/or corrective or disciplinary actions as indicated. Ensures timekeeping documents are submitted in accordance with local direction. Manages the new hire selection process.
• Performs other related duties as assigned.

Requirements

Conditions of employment

• Must pass all applicable records and background check.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

• A minimum of 4 years of documented professional experience in all aspects of golf course operation, design and maintenance.
• A minimum of 3 years supervisory experience.
• Membership in the Professional Golfers Association (PGA) is strongly preferred. Candidate must be able to attain Class A PGA status within one year of employment.
• Must be skilled in the current techniques of operating a financial establishment including some experience with point-of-sale cash register, basic computer knowledge and basic accounting and budgeting functions.
• Must be experienced in providing exceptional customer service to all eligible budgeting functions.
• Must be experienced in providing exceptional customer service to all eligible patrons.
• Must have the ability to communicate effectively in English, both verbally and in writing.
• Working knowledge of all aspects of a golf operation including, but not limited to retail sales and front desk operation, fitting of golf equipment, driving range operation and maintenance and supervision of a gasoline or electric golf car fleet. Must be knowledgeable of pertinent safety, occupational health and environmental regulations relating to chemicals, sprays and other agents used in a golf course environment.
• Must have the ability to plan schedule and supervise work to achieve the most efficient utilization of facilities, employees and equipment.
• Knowledge of agency management procedures and general business practices related to the management and utilization of golf course and related facilities.

Education

This position does not have a positive education requirement.

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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