Administrative Assistant

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR); Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Federal benefits

Job summary

Navy Region Mid-Atlantic Fleet and Family Readiness (FFR) is seeking a recreation program support role in the CNIC Marina facility. The position supports Marina and Community Recreation activities and manages administrative tasks for daily operations.

The role requires knowledge of marina operations, safety procedures, and customer service. Responsibilities include program administration, event coordination, and reporting while ensuring accurate cash handling and usage of point-of-sale systems.

Qualifications

• Knowledge of the goals and procedures for organizing facility operations.
• Knowledge of state and federal guidelines for marina operations.
• Ability to answer patrons’ questions about facility operations.
• Knowledge of recreational activities and equipment and safety procedures.

Responsibilities

• Prepare and maintain administrative reports and forms.
• Assist daily marina operations including cash handling.
• Demonstrate safe use of equipment for marina activities.
• Provide programs for marina or aquatic settings (e.g., paddling, canoeing).
• Brief customers on safety and rental gear inspections.

Skills

Marina operations knowledge

Customer service

Ability to operate a motor vehicle

Cash handling and POS operations

Attention to safety procedures

Tools

Cash registers

Job description

Summary

This position is assigned to the Recreation Division; Morale, Welfare and Recreation (MWR) Department; Commander, Navy Installations Command (CNIC). The purpose of this position is to provide program support for Marina and Community Recreation Activities for the assigned Sailing Center or Marina facility.

This position is assigned to the Recreation Division; Morale, Welfare and Recreation (MWR) Department; Commander, Navy Installations Command (CNIC). The purpose of this position is to provide program support for Marina and Community Recreation Activities for the assigned Sailing Center or Marina facility.

Duties

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• Prepares and maintains required administrative reports and forms (e.g., utilization data, financial forms, procurement forms, invoices).
• Performs numerous duties for successful daily operations (e.g., collection of fees; completion of retail sales transactions on point of sales, receipt book, or cash register; walk-through of parking lot and dock areas).
• Demonstrates safe use of equipment and techniques for various activities in marina settings.
• Provides pre-programmed and impromptu activities pertaining to Marina or aquatic settings; such as but not limited to stand-up paddling or canoeing.
• Briefs customers on safety procedures and techniques for using rental gear and performing pre and post rental gear inspection.
• Maintains effective controls for receipt and safekeeping of all cash associated with the fees and sales of the Marina or Sailing Facility.
• Monitors use of supplies to ensure internal controls and accountability are maintained.
• Ensures adherence to loss prevention for program resources, cash or pilfer-able items.
• Maintains various contracts, files, regulations, manuals and directives related to marina operations.
• Maintains and coordinates the master event schedule for all programs at the facility and ensures all changes are reported to the immediate supervisor.
• Ensures all events, program schedules and marina information are sent to the marketing office monthly in addition to ensuring they are all advertised.
• Prepares and reviews outgoing correspondences and reports ensuring proper format.
• Assists management with administrative duties such as month end inventory, answering phones, signing up participants for programs, and other clerical duties.
• Operates government owned motor vehicles to drive to and from marinas and sailing facilities.
  
  

Requirements

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Conditions of employment

• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Must pass all applicable records and background check.
• Starting May 7, 2025, non-affiliated individuals requesting access will need a REAL ID-compliant driver's license or another acceptable form of identification to access CNRMA Installations. (review required documents section for more information.)
  
  

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate must possess:

• Knowledge of the goals, philosophy, principles, and methods of procedures used in organizing, planning, administrating and conducting facility operations.
• Knowledge of State and Federal Guidelines concerning Marina Operations.
• Knowledge of the daily operations of the facility to be able to answers questions from patrons.
• Knowledge of the routines and procedures followed in group activities or programs for recreation or marina operations.
• Knowledge of recreational activities and equipment, rules and procedures in a recreation program activity.
• Knowledge of boating terminology, watercraft operation and maintenance, water and boating safety, handling of boats (e.g., launching, mooring, etc.), boating equipment and facilities, and recreational boating activities.
• Ability to operate a motor vehicle.
• Ability to follow instructions, present options and recommend solutions.
• Ability to work independently, demonstrate excellent customer service techniques and make sound decisions.
• Ability to effectively operate office machines to include cash registers and computers.
• Ability to operate a personal computer and perform basic word processing and spreadsheet tasks using Microsoft and site-specific software.
• Ability to communicate effectively both orally and in writing.
  
  

Education

This position does not have a positive education requirement

Additional information

Salary is dependent on experience and/or education.

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Installations Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

Some positions have special requirements. Selection may be tentative pending the completion of these requirements. Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc. All selections are contingent upon satisfactory employment reference checks. Employment is subject to successful National Agency Background Check. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.