Golf Club Tech & Fitting Specialist

Dick's Sporting Goods; Pineville (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

DICK'S Sporting Goods in Pineville, NC is seeking store teammates to deliver an exceptional shopping experience. You will assist customers, perform golf club repairs, fittings, and manage golf service workflow.

The role emphasizes product knowledge, safety, inventory control, and compliance with company standards. Ideal candidates are hardworking, customer-focused, and able to stand for long periods.

Qualifications

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Responsibilities

• Performs golf club repairs, including re-gripping, re-shafting, loft and lie adjustments.
• Performs club fitting and club performance modifications through use of club fitting equipment.
• Provides product and service recommendations according to customer's needs.
• Manages workflow for all customer services including establishing turn-around times to meet customer's needs.
• Consistently promotes Company programs including Warranty Sales, Scorecard, Private Label Credit Card, etc.
• Manages golf service supply inventory by accurately tracking shop usage.
• Completes, organizes, and stores all customers' work orders.
• Provides a high level of customer service within the golf area.
• Upholds Company standards for merchandise presentation by ensuring that product is on the sales floor to proper inventory levels and is maintained to daily standards.
• Maintains and participates in all recovery and cleanliness standards.
• Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Takes an all-hands-on-deck approach to support the team across the store.
• Performs other tasks as assigned by management.

Skills

Customer Focus

Accountability

Collaborative

Decision-making

Action-Oriented

Job description

DICK'S Sporting Goods in Pineville, NC is seeking store teammates to deliver an exceptional shopping experience. You will assist customers, perform golf club repairs, fittings, and manage golf service workflow.

The role emphasizes product knowledge, safety, inventory control, and compliance with company standards. Ideal candidates are hardworking, customer-focused, and able to stand for long periods.