Golf Club Starter: Guest Service & Pace of Play

Troon; Tucson (AZ); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Healthcare Benefits - Medical, Dental,

Retirement Benefits - 401(k) with +em

401(k) with employer match

Résumé du poste

The Club at Starr Pass is seeking a friendly Starter to guide players to the first tee and help maintain a smooth pace of play while delivering exceptional guest service. You will assist with check-in, provide course information, and ensure players understand policies and etiquette as part of a welcoming resort experience.

The role involves supporting the golf cart fleet, assisting the driving range, and upholding the resort's high standards of service and presentation.

Qualifications

• Valid driver's license required (if operating golf carts or range equipment).
• Strong work ethic, dependable, and team-oriented.
• Friendly personality with a passion for working with the public.
• Organized and able to perform well in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Guest service mindset with strong customer orientation.
• Ability to enforce course policies, rules, and etiquette with professionalism.
• Ability to follow written and verbal instructions.
• Safe and proper use of equipment and tools.
• Knowledge of the game of golf preferred, but not required.

Responsabilités

• Always maintain a professional and polished appearance.
• Greeting members/guests warmly and assist with check-in process.
• Provide scorecards, pencils, and course information as needed.
• Guide players to the first tee and communicate course policies, conditions, and pace-of-play expectations.
• Correspond pace of play to player assistance, to help slower groups, and promote a smooth flow on the course.
• Communicate updates to Golf Shop staff regarding pace of play or course activity.
• Support golf tournaments and group play coordination; deliver exceptional customer service.
• Answer questions and provide directions or assistance.
• Ensure members/guests are following course rules and golf etiquette.
• Prepare, stage, clean, and maintain the golf cart fleet.
• Keep the cart barn and range area clean, organized, and well-stocked.
• Collaborate with Golf Shop and Golf Operations staff to deliver seamless members/guest's experience.
• Communicate guest feedback or complaints to Golf Operations leadership.
• Perform additional duties as assigned by supervisors or management.

Connaissances

Valid driver's license

Strong work ethic

Friendly personality

Organized

Excellent communication

Guest service mindset

Policy enforcement

Follow instructions

Safe equipment handling

Knowledge of golf (preferred)

Description du poste

The Club at Starr Pass is seeking a friendly Starter to guide players to the first tee and help maintain a smooth pace of play while delivering exceptional guest service. You will assist with check-in, provide course information, and ensure players understand policies and etiquette as part of a welcoming resort experience.

The role involves supporting the golf cart fleet, assisting the driving range, and upholding the resort's high standards of service and presentation.