Golf Club Fitting & Sales Specialist

PGA TOUR Superstore; Orlando (FL); On-site; USD 21,000 - 23,000; Full time

Job summary

PGA TOUR Superstore in Orlando, FL is seeking energetic Hard Goods Associates to engage customers in our simulators, putting green, club repair and accessories. You will assist with front-end operations, provide product knowledge, and support club fittings while maintaining a clean, organized shop and delivering world-class service.

Join a team that values customer focus and professional appearance, with opportunities to learn about golf equipment and improve selling skills in a dynamic retail

Qualifications

• High School Diploma or equivalent.
• Retail sales or customer service experience preferred.
• Strong communication skills.
• Basic computer skills; MS Office.

Responsibilities

• Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.
• Seek out and engage Customers throughout the Hard Goods areas (Simulators, Putting Green, Club Repair, and Accessories).
• Maintain a working knowledge of Front-End operations such as returns, exchanges, gift cards, and promotions and assist when needed.
• Assist in keeping Hard Goods areas merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
• Ensure all Hard Goods areas, equipment, and supplies are always maintained and operational.
• Maintain the Hard Goods area in a clean, professional presentation at all times.
• Demonstrate in-depth product knowledge of various golf clubs and explain features, benefits, and differences to Customers.
• Execute proper customer fittings in accordance with trained fitting techniques.
• Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
• Assist Customers with club fitting, including selecting the right shaft, grip, and specifications for optimal performance.
• Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion.
• Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.
• Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.

Skills

Communication

Organization

Computer skills

Retail experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

PGA TOUR Superstore in Orlando, FL is seeking energetic Hard Goods Associates to engage customers in our simulators, putting green, club repair and accessories. You will assist with front-end operations, provide product knowledge, and support club fittings while maintaining a clean, organized shop and delivering world-class service.

Join a team that values customer focus and professional appearance, with opportunities to learn about golf equipment and improve selling skills in a dynamic retail