Golf Club Fitting & Customer Experience Pro

PGA TOUR Superstore; Naples (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

PGA TOUR Superstore in Naples, Florida, is looking for a Hard Goods Associate responsible for engaging customers in various Hard Goods areas, such as Simulators and Accessories. You will assist with front-end operations while maintaining an exceptional customer service standard.

The ideal candidate has strong communication skills, a high school diploma, and a background in retail or customer service. Flexibility in scheduling and physical demands are part of the role, ensuring a best-in-class customer experience.

Qualifications

• Must have strong communication skills and be able to communicate cross-functionally.
• Candidates must possess basic computer skills.
• Ability to organize multiple priorities to meet deadlines.

Responsibilities

• Engage with Customers and offer world-class service.
• Maintain a working knowledge of returns, exchanges, and promotions.
• Assist in keeping merchandise at a premier stock and visual level.

Skills

Strong listening and interpersonal skills

Verbal and written communication

Basic computer skills

Organization skills

Retail sales or customer service experience

Ability to stand for extended periods

Flexible availability

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

PGA TOUR Superstore in Naples, Florida, is looking for a Hard Goods Associate responsible for engaging customers in various Hard Goods areas, such as Simulators and Accessories. You will assist with front-end operations while maintaining an exceptional customer service standard.

The ideal candidate has strong communication skills, a high school diploma, and a background in retail or customer service. Flexibility in scheduling and physical demands are part of the role, ensuring a best-in-class customer experience.