Golf Cart Customer Tech & Diagnostics Specialist

Tao Motor Inc.; Plano (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

Tao Motor Inc. seeks a Customer Support Technician in Plano, Texas, to provide exceptional technical support for golf cart customers. This role involves diagnosing electrical and mechanical issues, effectively communicating with customers, and documenting service activities. Candidates should have a minimum of 2 years of electrical experience and strong mechanical skills. Comfortable usage of diagnostic software and a hands-on approach are essential. This position offers a dynamic work environment focusing on customer service and technical problem-solving.

Qualifications

• Minimum 2 years of electrical experience in diagnostic practices.
• Strong mechanical aptitude and ability to use hand and power tools.
• Excellent interpersonal skills for effective customer interaction.

Responsibilities

• Provide technical support to customers via phone, email, and in person.
• Troubleshoot electrical and mechanical issues with golf carts.
• Document troubleshooting steps and service records accurately.

Skills

Electrical experience

Mechanical aptitude

Interpersonal skills

Proficiency in English

Basic computer skills

Tools

Diagnostic software

Hand and power tools

Job description

Tao Motor Inc. seeks a Customer Support Technician in Plano, Texas, to provide exceptional technical support for golf cart customers. This role involves diagnosing electrical and mechanical issues, effectively communicating with customers, and documenting service activities. Candidates should have a minimum of 2 years of electrical experience and strong mechanical skills. Comfortable usage of diagnostic software and a hands-on approach are essential. This position offers a dynamic work environment focusing on customer service and technical problem-solving.