Golf Cart Attendant- PM shift

Reunion Resort & Golf Club; Kissimmee (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Reunion Resort & Golf Club, located in Kissimmee, FL, is seeking a Golf Attendant to welcome guests, service the driving range, and maintain carts and practice areas. The role emphasizes personalized service and upholding brand standards.

The ideal candidate has 6 months of golf or customer service experience, strong communication skills, and the ability to work in varying weather with a flexible schedule. Join a premier Orlando resort offering luxury amenities and events.

Qualifications

• Must be at least 18 years of age or older.
• Valid driver’s license is required.
• Attention to detail, strong ability to multi-task, and time-management skills.
• Golf course or customer service experience of at least 6 months is required.
• Strong verbal and written communication skills.
• Must be able to sit, stand, and walk for long periods of time.
• Must be able to lift, push, carry, and pull at least 50lbs.
• Comfortable to perform the responsibilities of the role in various types of weather conditions.
• English language proficiency is required to perform the essential functions.
• Flexible schedule availability, including evenings, weekends, and holidays.

Responsibilities

• Welcome and assist members and guests from arrival to departure, delivering prompt, efficient, and personalized service.
• Focus primarily on the driving range area, ensuring it is maintained and serviced throughout the day.
• Maintain golf carts in flawless condition, clean, well-stocked (towels, sand, scorecards, pencils, tees, and other accessories), and in proper working order.
• Keep the golf facility neat by continually servicing the practice range, target greens, putting greens, chipping areas, and cart staging area.
• Monitor and replenish supply inventories, ensuring adequate stock.
• Assist guests with obtaining rental clubs.
• Provide golfers with information to enhance their experience, such as rules, yardage markers, rest station locations, and cart restrictions.
• Remind golfers to repair ball marks, add sand to divots, and rake bunkers. Report all infractions to the starter.
• Maintain knowledge of emergency procedures, equipment locations, and reporting protocols. Provide emergency assistance to golfers and guests when necessary.
• Support golf shop staff with preparations and operations for tournaments, clinics, and special events.
• Assist the starter with tee times, course flow, and pace of play.
• Maintain a professional appearance at all times, ensuring the assigned uniform is clean, pressed, and complete with the required nametag.
• Attend all required meetings and trainings.
• Perform other duties as assigned by leadership to meet business needs.
• Adhere to all company policies, safety procedures, and brand service standards.

Skills

18+

Driver's license

Attention to detail

Multi-tasking

Customer service

Communication skills

Physical stamina

Lift 50 lbs

Weather adaptability

English proficiency

Flexible schedule

Job description

Located in Central Florida just minutes from Walt Disney World®, Reunion Resort & Golf Club is the premier Orlando vacation destination delivering the best in Florida resort experiences, whether for a family vacation, golf getaway, or group retreat – there is something for everyone! Our guests enjoy luxury villa accommodations and vacation homes, three signature championship golf courses, named 2025 Top 3 Golf courses in Orlando by PGA Magazine – Palmer, Watson, and Nicklaus; a 5-acre water park, tennis and pickleball courts, mini golf, bocce ball and exceptional on-site dining with seven dining outlets and bars.

Reunion Resort and Golf Club offers a supportive, dynamic workplace with cross-training, career growth opportunities, and a strong culture of recognition. Hospitality begins with us, and at the heart of our culture is genuine care for our guests, and for each other. We believe that delivering exceptional service begins with how we treat our team members. Here, innovation and collaboration thrive, and every team member is empowered to deliver warm, personalized service that makes our guests feel right at home.

Job Title: Golf Attendant
Location: Kissimmee, FL
FLSA Status: Non-exempt

Only candidates that meet the below qualifications will be considered

Job Responsibilities

• Welcome and assist members and guests from arrival to departure, delivering prompt, efficient, and personalized service.
• Focus primarily on the driving range area, ensuring it is maintained and serviced throughout the day.
• Maintain golf carts in flawless condition, clean, well-stocked (towels, sand, scorecards, pencils, tees, and other accessories), and in proper working order.
• Keep the golf facility neat by continually servicing the practice range, target greens, putting greens, chipping areas, and cart staging area.
• Monitor and replenish supply inventories, ensuring adequate stock.
• Assist guests with obtaining rental clubs.
• Provide golfers with information to enhance their experience, such as rules, yardage markers, rest station locations, and cart restrictions.
• Remind golfers to repair ball marks, add sand to divots, and rake bunkers. Report all infractions to the starter.
• Maintain knowledge of emergency procedures, equipment locations, and reporting protocols. Provide emergency assistance to golfers and guests when necessary.
• Support golf shop staff with preparations and operations for tournaments, clinics, and special events.
• Assist the starter with tee times, course flow, and pace of play.
• Maintain a professional appearance at all times, ensuring the assigned uniform is clean, pressed, and complete with the required nametag.
• Attend all required meetings and trainings.
• Perform other duties as assigned by leadership to meet business needs.
• Adhere to all company policies, safety procedures, and brand service standards.

Qualifications

• Must be at least 18 years of age or older
• Valid driver’s license is required.
• Must have attention to detail, strong ability to multi-task, and time-management skills
• Golf course or customer service experience of at least 6 months is required.
• Must have strong verbal and written communication skills
• Must be able to sit, stand, and walk for long periods of time. Must be able to complete repetitive motions throughout shift such as reaching, pushing, pulling, lifting, carrying, etc.
• Must be able to lift, push, carry, and pull at least 50lbs.
• Comfortable to perform the responsibilities of the role in various types of weather conditions
• English language proficiency is required to perform the essential functions of this position.
• Flexible schedule availability, including evenings, weekends, and holidays, may be required based on business need.

Note: This job description serves as a general overview and may be subject to change based on organizational needs and requirements.

Reunion Resort & Golf Club is an Equal Employment Opportunity and E-Verify employer. All applicants are subject to background checks. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.