GOLF ATTENDANT

Five Iron Golf; Atlanta (GA); On-site; USD 10,000 - 60,000; Part time

Job summary

A premier indoor golf and entertainment venue in Atlanta is seeking a Golf Attendant to provide exceptional service and hospitality to guests. The role entails managing guest interactions, assisting with golf simulators, and ensuring a great experience for all attendees. Ideal candidates are people-oriented and energetic.

Benefits

Health, Dental, and Vision insurance

401(k)

Meals while working are included for free

Qualifications

• Proficient verbal and written communication skills.
• Golf, server, and/or hospitality experience encouraged but NOT required.

Responsibilities

• Deliver exceptional service to guests.
• Maintain knowledge of golf simulators to enhance guest experience.
• Manage inventory and order supplies for the bar.

Skills

Customer Service

Communication

Teamwork

Job description

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Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

Description

Five Iron Golf is the country's premier indoor golf and entertainment experience, with 26 locations nationwide and more on the way. Five Iron Golf’s core mission is to seamlessly meld golf and entertainment, and in the process make golf inclusive and accessible for all.

We are seeking morning/afternoon Guest services specialists (we call that a “Golf Attendant”). Golf Attendants are dedicated to delivering exceptional service and genuine hospitality. Golf Attendants are people-oriented, get to know Guests on a first-name basis, and are able to develop a proficiency at using our equipment, including our golf simulators. Golf Attendants report directly to the GM of Performance.

Responsibilities Include The Following

• Deliver exceptional service to guests, ensuring a fun and enjoyable experience
• Take pride in ensuring guests' enjoyment by actively checking in with guests at the bar and in assigned simulators during their visit to ensure satisfaction and promptly address any concerns
• Develop comprehensive knowledge of the golf simulators to guide guests in selecting appropriate gameplay, explain data outputs, and enhance their overall experience
• Assist in organizing golf bag storage, managing golf equipment, and performing basic simulator maintenance and troubleshooting
• Acquire and maintain comprehensive knowledge of all products and services, including technology, lessons, leagues, and memberships. Use this expertise to confidently sell and cross-sell across various offerings.
• Provide informative, engaging tours of the facility.
• Follow all Five Iron standards for guest engagement, including a first drink prompt, upselling, suggestive selling, and adhering to service scripts.
• Maintain extensive knowledge of our food and beverage offerings. Present menus, answer questions about menu items and alcohol offerings, make recommendations, and use upselling techniques
• Use point-of-sale terminals to enter orders and process payments accurately
• Serve food and beverages in a timely and courteous manner
• Manage inventory and order supplies to ensure bar is well-stocked
• Ensure the bar, golf simulators, and surrounding areas are clean and guest-ready
• Create fresh and new ideas for specials, cocktails, and promotions.
• Follow all health and safety regulations regarding food handling, alcohol service, and cleanliness
• Verify guests' legal drinking age
  
  

Required Qualifications

• Golf, server, and/or hospitality experience encouraged but NOT required
• Upbeat energy and enthusiasm
• Positive attitude
• Ability to work in a fast paced environment and work with a team
• Ability to stand, walk and bend for long periods of time
• Ability to obtain proper licensing and certifications for the location
• Proficient verbal and written communication skills.
• Ability to lift up to 50 lbs
  
  

Benefits (*applies to full-time employees):

• Health, Dental, and Vision insurance*
• Short-Term Disability*
• Accident and Critical Illness Insurance*
• 401(k)*
• Meals while working are included for free
  
  

Job Type: Non-Exempt, Part-Time Hourly

Tip Eligible

Hours: vary by week; emphasis on mornings and afternoons

Five Iron Golf is committed to celebrating diversity and creating an inclusive environment for employees of all backgrounds. Five Iron Golf provides Equal Employment Opportunity to everyone and complies with all applicable Federal, State and Local laws governing nondiscrimination in all locations. Five Iron Golf will consider all requests for reasonable accommodations as required.

Location

675 W. Peachtree Street, Atlanta

GA, 30308

Salary Description

$15/hr + tips

Job Types

parttime

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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