Golden Gate Hotel & Casino - Bar Prohibition - Cocktail Server

The D; Las Vegas (NV); On-site; USD 30,000 - 45,000; Full time

Job summary

The D casino is seeking a Cocktail Server to walk the casino floor or designated area, delivering timely beverage service to guests. You will support service standards and collaborate with beverage staff to ensure guest satisfaction.

Candidates must be able to multitask, work any day including weekends, and be at least 21 with the ability to obtain work cards. English proficiency and strong guest communication are essential in this role.

Qualifications

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form.
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures.
• Ability to multitask.
• Must be able to work any day of the week and any shift to include weekends and holidays.
• Must be able to establish and maintain effective working relationship with Team Members and Guests.
• Must be at least 21 years of age.
• Must be able to obtain required work cards.

Responsibilities

• Supporting and promoting the company service standards at all times
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Strictly adheres to responsible alcohol service standards and is able to successfully “slow down a guest” or cut off an intoxicated guest when necessary.
• Round and record every guest drink; maintain assigned section and clear empty cups around tables and slot areas.

Skills

English proficiency

Customer service

Multitasking

Education

High School diploma / GED

Property academy completion

Job description

JOB TITLE: Cocktail Server

DEPARTMENT: Beverage - Bar Prohibition

JOB SUMMARY:

This position is responsible for walking the casino floor and/or assigned area to ensure Beverage Service is provided to our Guests in a timely manner.

ESSENTIAL JOB FUNCTIONS:

• Supporting and promoting the company service standards at all times
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
• Strictly adheres to responsible alcohol service standards and is able to successfully “slow down a guest” or cut off an intoxicated guest when necessary.
• Roundand write down every guest drink. Must walk assigned section as well as clear all empty cups fromdesignated area, pit tables and on or around slot machines.

QUALIFICATIONS:

• Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Ability to multitask
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with Team Members and Guests
• Must be at least 21 years of age
• Must be able to obtain required work cards

EDUCATION or EXPERIENCE:

• High School diploma or general education degree (GED) required
• Complete property academy as assigned

PHYSICAL, MENTAL AND WORK ENVIRONMENT:

• Comfortable kneeling, carrying, bending, walking and standing for extended periods of time
• Work is typically in an area which may be unusually hot, cold, noisy and may contain secondhand smoke
• Ability to stand and walk for long periods of time
• Respond to emergencies and incidents within designated areas promptly and according to policy
• Ability to lift 50 pounds
• Constant contact with fellow Team Members and Guests

DISCLAIMER:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).