Golden Chick General Manager

khandakers fried food inc; Baytown (TX); On-site; USD 45,000 - 55,000; Full time

Job summary

Evolving Solution Services is seeking a General Manager for a Texas restaurant location. The role requires leading all daily operations, ensuring profitability, and upholding brand standards.

You will supervise staff, manage scheduling, and drive guest satisfaction while maintaining food quality and safety. The General Manager will analyze KPIs, control costs, and implement local marketing initiatives to grow sales and staff development.

Qualifications

• Strong leadership and communication skills are required.
• Experience coaching and developing managers and staff.
• Knowledge of scheduling, labor costs, and cost controls is essential.
• Customer service and problem solving abilities are critical.
• Ability to work flexible hours including nights, weekends, and holidays.
• Experience in multi-unit or high-volume restaurant operations preferred.
• Reliable transportation to manage multiple shifts as needed.
• Proficiency with POS, scheduling and reporting systems.

Responsibilities

• Manage all daily restaurant operations.
• Hire, train, coach, and develop team members and managers.
• Create schedules based on sales projections and labor goals.
• Monitor payroll, labor costs, and controllable expenses.
• Ensure excellent guest service and resolve customer concerns professionally.
• Maintain food quality, safety, and sanitation standards.
• Ensure speed of service and operational efficiency.
• Manage inventory, ordering, truck deliveries, and product levels.
• Review sales reports, KPIs, and performance metrics.
• Lead local store marketing and community outreach efforts.
• Ensure compliance with company policies and procedures.
• Maintain restaurant appearance, equipment, and overall cleanliness.
• Build a positive, accountable, high performance team culture.

Skills

Leadership

Communication

Coaching & accountability

Scheduling & labor management

Cost controls

Customer service

Flexibility (nights weekends holidays)

Multi-unit / high-volume experience

Reliable transportation

POS, scheduling & reporting software

Tools

POS systems

Scheduling software

Reporting tools

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

2 days ago Requisition ID: 1005

Salary Range: $45,000.00 To $55,000.00 Annually

The General Manager is responsible for leading all restaurant operations and ensuring the location runs efficiently, profitably, and according to company standards. This role oversees team performance, guest satisfaction, food quality, cleanliness, staffing, and financial results. The General Manager leads by example, builds a strong team culture, and drives operational excellence every day.

Key Responsibilities

• Manage all daily restaurant operations
• Hire, train, coach, and develop team members and managers
• Create schedules based on sales projections and labor goals
• Monitor payroll, labor costs, food costs, and controllable expenses
• Ensure excellent guest service and resolve customer concerns professionally
• Maintain food quality, food safety, and sanitation standards
• Ensure speed of service and operational efficiency
• Manage inventory, ordering, truck deliveries, and product levels
• Review sales reports, KPIs, and performance metrics
• Lead local store marketing and community outreach efforts
• Ensure compliance with company policies and procedures
• Maintain restaurant appearance, equipment, and overall cleanliness
• Build a positive, accountable, high performance team culture

Requirements

• Multi unit or high volume management experience preferred
• Strong leadership and communication skills
• Ability to coach, motivate, and hold team members accountable
• Knowledge of scheduling, labor management, and cost controls
• Strong customer service and problem solving skills
• Ability to work flexible hours including nights, weekends, and holidays
• Ability to stand for extended periods and lift up to 50 pounds
• Reliable transportation
• Basic computer skills and ability to use POS, scheduling, and reporting systems

Preferred Qualities

• Organized and detail oriented
• Positive attitude with strong work ethic
• Ability to work under pressure in a fast paced environment
• Commitment to developing future leaders within the team