Go-to-Market AI Engineer

New Relic; Orlando (FL); A distancia; USD 95.000 - 119.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Healthcare, dental, vision

Parental leave

401(k) with match

Flexible time-off

Descripción de la vacante

New Relic, Inc. is seeking a GTM AI Engineer to help build the AI-powered revenue acceleration stack. You will work across Sales, Expansion, and PLG teams to automate workflows and remove friction in the customer lifecycle.

You will implement systems for opportunity management, forecasting, and post-sales processes, while collaborating with technical and business teams to deliver scalable, data-driven solutions.

Formación

• 2+ years in GTM systems, revenue operations, or sales architecture at a fast-moving company.
• Built or supported systems powering sales pipelines, post-sale processes, and customer lifecycle ops.
• Hands-on experience building automations via webhooks, APIs, or low-code platforms.
• Proven experience designing and executing marketing campaigns, personalized outreach, and lead nurturing strategies.
• Enjoy collaborating with both technical and non-technical teams to translate operational needs into clean system design.
• Innate curiosity, hands-on experimentation, and strong analytical problem-solving skills.
• Deep familiarity with Salesforce, HubSpot, Salesloft, Marketo, Clay.

Responsabilidades

• Systems & Automations: Build and maintain systems powering opportunity management, sales handoffs, forecasting, and post-sales workflows.
• Process Optimization: Identify gaps, fix edge cases, ensure the funnel runs smoothly and intelligently.
• AI-Native Automation: Deploy automations that surface next-best actions and improve deal velocity.
• Data Hygiene & Enrichment: Maintain data quality across CRM records.
• Workflow Testing & Monitoring: Test, monitor, and troubleshoot automated GTM workflows to minimize drag.
• Cross-Functional Collaboration: Work with Sales, Accounts, and Marketing to translate needs into solutions.
• Stack Evolution: Integrate GTM tools into a cohesive stack and scale it.
• Execution: Turn GTM goals into reliable, scalable workflows.

Conocimientos

GTM systems

Revenue ops

Sales architecture

Low-code automations

Marketing campaigns

Cross-functional work

SQL analytics

CRM platforms

Herramientas

Salesforce

HubSpot

Salesloft

Marketo

Clay

Boomi

Gemini

Claude

Descripción del empleo

Location: Arlington, Virginia, USA; Austin, Texas, USA; Baltimore, Maryland, USA; Chicago, Illinois, USA; Cleveland, Ohio, USA; Dallas, Texas, USA; Denver, Colorado, USA; Detroit, Michigan, USA; Kansas City, Missouri, USA; Newark, New Jersey, USA; Orlando, Florida, USA; Philadelphia, Pennsylvania, USA; Phoenix, Arizona, USA; Portland, Oregon, USA; Salt Lake City, Utah, USA

Department: Enterprise

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

As a GTM AI Engineer, you will contribute to our "Revenue Velocity" engine. You won't just be managing tools; you will identify operational friction and help build the AI-powered infrastructure that allows our Sales (SLG), Expansion, and PLG teams to focus on high-value selling. You will help build and maintain the stack that converts product signals into automated sales actions.

What you'll do

• Systems & Automations: Assist in building and maintaining the systems that power our opportunity management, sales handoffs, forecasting, and post-sales workflows.
• Process Optimization: Spot gaps, solve edge cases, and ensure the funnel, from first meeting to renewal, runs smoothly and intelligently.
• AI-Native Automation: Deploy automations that surface "next-best actions," trigger timely follow-ups, and improve deal velocity using Clay, Boomi, Claude and Gemini.
• Data Hygiene & Enrichment: Execute routine data hygiene and enrichment workflows across CRM records, ensuring data accuracy and completeness.
• Workflow Testing & Monitoring: Test, monitor, and troubleshoot automated GTM workflows to identify edge cases and minimize operational drag.
• Cross-Functional Collaboration: Work side-by-side with Sales, Accounts, and Marketing teams to translate operational needs into technical solutions.
• Stack Evolution: Help connect disparate GTM tools into a cohesive stack and continuously improve that stack as we scale.
• Execution: Turn high-level GTM goals into reliable, scalable workflows while balancing speed with quality.

This role requires

• 2+ years of experience in GTM systems, revenue operations, or sales architecture at a fast-moving company
• Built or supported systems that power sales pipelines, post-sale processes, and customer lifecycle ops
• Hands-on experience building basic automations using webhooks, APIs, or low-code platforms
• Proven experience designing and executing marketing campaigns, personalized outreach, and lead nurturing strategies
• Enjoyment of working closely both with technical and non-technical teams to turn operational problems into clean system design
• Innate curiosity, a hands-on approach to experimentation, and strong analytical problem-solving skills
• Deep familiarity with key platforms across the modern GTM ecosystem including Salesforce, Hubspot, Salesloft, Marketo, Clay
• Proficiency in analytics and working with SQL to derive insights from data
• Experience maintaining database integrity across sales and marketing platforms through data validation, deduplication, and list hygiene
• A strong passion for applying AI to automate and enhance customer and sales workflows

Bonus points if you have

• Hands-on experience designing AI-native products — MCP server, agentic workflows, autonomous systems, AI confidence visualization, human-in-the-loop flows, or building user trust in AI-generated outputs
• 1+ years of experience with iPaaS tools including but not limited to Boomi, Workato, Zapier, Celigo, n8n, Gong
• Experience with observability, incident response, or developer-facing infrastructure products

Please note that visa sponsorship is not available for this position.

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Estimated Base Pay Range

The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive benefits designed to improve the lives of our employees.

$95,000 — $119,000 USD

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.

If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [e-mail].

We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.

Our hiring process

In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, theSan Francisco Fair Chance Ordinance.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.

Review our Applicant Privacy Notice athttps://newrelic.com/termsandconditions/applicant-privacy-policy