GM Team Lead - Guest Experience & Operations

Target; Commerce (CA); On-site; USD 34,000 - 58,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Paid time off

Paid holidays

Paid vacation

Job summary

Target is hiring a General Merchandise Team Leader in Commerce, CA. You will lead guest-focused operations and daily workflows to ensure shelves are stocked, pricing is accurate, and the store delivers a friendly guest experience.

The role emphasizes supervising hourly team members, coaching them to perform at a high standard, and driving sales through efficient merchandising and customer service.

Qualifications

• Guest service fundamentals and guest-first culture.
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies.
• Leading a team by planning department(s) daily/weekly workload to support priorities and achieve sales goals.
• Coaching and training hourly team members to build a strong team.
• Interviewing, developing, coaching, evaluating and retaining hourly staff.

Responsibilities

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.
• Ensure every team member understands, is trained, and consistently delivers on Target’s guest experience commitments.
• Actively observe and provide feedback, holding team members accountable while recognizing great guest experience moments.
• Review area guest, financial, and team outcome metrics to identify opportunities and drive improvements.
• With direct leaders, lead daily/weekly workload to deliver on department and store sales goals and guest engagement.

Skills

Guest service

Retail fundamentals

Team leadership

Coaching

Communication

Job description

Target is hiring a General Merchandise Team Leader in Commerce, CA. You will lead guest-focused operations and daily workflows to ensure shelves are stocked, pricing is accurate, and the store delivers a friendly guest experience.

The role emphasizes supervising hourly team members, coaching them to perform at a high standard, and driving sales through efficient merchandising and customer service.