Global Telco Specialist Solution Architect - Lightwell

Red Hat; Boston (MA); On-site; USD 198,000 - 317,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Employee stock purchase plan

Health and wellness programs

Job summary

Red Hat is seeking a Lightwell Specialist Solution Architect with Telco experience to lead trusted software supply chain engagements for Go-To-Market initiatives. You will work with Account Solution Architects and Account Executives to drive Red Hat Lightwell within new and existing customer accounts.

You will articulate complex technical concepts to developers, platform engineers, and security leaders, defend Red Hat's differentiating position, and guide customers through configuration, proofs

Qualifications

• 6+ years in a mix of software engineering, build/release, platform engineering, DevSecOps, or technical sales; Telco experience required.
• Hands-on experience in a customer or production build environment.
• Experience delivering technical presentations and leading business value sessions.

Responsibilities

• Deploy into engagements as Red Hat's technical lead for trusted software supply chain with the Account solutions team.
• Lead technical conversations across developers, application leadership, and security/compliance groups.
• Articulate Red Hat's differentiating position against alternatives in the market.
• Position Lightwell offerings within the broader Red Hat portfolio including SBOM, signing, attestation, and policy enforcement.
• Configure builds to resolve against Lightwell repos and troubleshoot with customer engineers.
• Support pre- and post-sales activities including deep dives, POCs, bake-offs, and partner-specific solutions.
• Identify stakeholders and advocate within customer teams and align with their artifact management and pipeline estates.
• Collaborate with Lightwell unit and engineering for market feedback and product roadmap.
• Support community outreach, conference talks, and customer advocacy.
• Deliver enablement to the Red Hat Technical Sales community on software supply chain security.

Skills

Telco experience

Deep technical sales

Executive communication

Public speaking

Tools

Maven

pip

npm

SBOM generation

Artifact signing

HSM

Job description

About The Role

The Red Hat Technology Sales team is looking for a Lightwell Specialist Solution Architect (SSA) with Telco experience to join our team. This position assumes a crucial role in providing expert deep technical sales support for the seamless execution of Go-To-Market (GTM) strategies related to Red Hat Lightwell.

What You Will Do

• Deploy into requested engagements as Red Hat's technical lead for trusted software supply chain, partnering with the Account Solution Architect and Account Executive to drive Red Hat Lightwell within new and existing customer accounts
• Lead the technical conversation across three distinct audiences: developers and build engineers, application development and platform engineering leadership, and the security and compliance organization, adapting depth and framing to each.
• Articulate and defend Red Hat's differentiating position against alternative approaches in the market.
• Position the software supply chain offerings within the broader Red Hat portfolio, including hardened container images, artifact signing, attestation, SBOM generation, pipeline policy enforcement, and runtime security.
• Prove the offering in the customer's environment, configuring their build to resolve against Lightwell repositories, executing their build, and troubleshooting the result alongside their engineers.
• Facilitate pre, and post-sales activities when needed, including technical deep dives, proofs of concept, “bake-offs,” internal sprints and hackathons, and development of partner vertical-specific solutions to drive adoption of Red Hat Lightwell.
• Identify and partner with customer stakeholders, acting as an advocate within both their line-of-business and internal customer teams.
• Advise on integration with the customer's existing artifact management, mirroring, and pipeline estate, including disconnected and air-gapped environments.
• Work closely with the Lightwell business unit and engineering teams, providing a market feedback loop on the product and solutions.
• Execute community outreach and customer advocacy activities including conference speaking, blog posts, etc.
• Deliver enablement and mentoring to the Red Hat Technical Sales community to raise baseline capability on software supply chain security.

What You Will Bring

• 6+ years in a combination of software engineering, build/release engineering, platform engineering, DevSecOps, or technical sales, including direct responsibility for software that carried real dependency and upgrade obligations. Telco experience needed.
• Demonstrated ability to work hands-on in a customer or production build environment.

Application development and build systems

• Working command of at least two of Maven, pip, and npm, including dependency resolution, transitive dependency behavior, lockfiles, and version constraint semantics.
• Practical understanding of how enterprise builds are configured, where registry and repository settings are applied, and how enterprises currently proxy and mirror public package registries.
• Hands-on experience with enterprise artifact repositories and internal mirrors.
• Ability to work directly in a customer's build environment, configuring, executing, and troubleshooting builds alongside their engineers.
• Understanding of build reproducibility, disconnected and air-gapped delivery, and multi-language codebases.

Software supply chain security

• SLSA build integrity levels and the practical requirements of Level 3.
• SBOM formats and lifecycle, including SPDX and CycloneDX, and the operational difference between generating an SBOM and acting on one.
• Artifact signing and verification, including HSM-backed signing, attestation, and enforcement at build and admission.
• VEX and CSAF, and the role of machine-readable exploitability data in vulnerability triage at scale.
• Provenance, typosquatting, and dependency confusion threat models.
• Understanding of upstream open source contribution practice and how remediations are returned to originating projects.

Communication and judgment

• Experience delivering technical presentations and leading business value sessions.
• Credibility with a working engineering audience and the presence to hold a leadership or executive conversation, including public speaking.
• Ability to represent product coverage and roadmap accurately and without overstatement, particularly where curated coverage does not yet extend.
• Willingness to travel as needed to meet the needs of the business and our customers.

Preferred Qualifications

• Previous experience as a sales engineer, technical sales, or similar role preferably at an enterprise software company, a SaaS company, or Systems Integrator
• Professional software development experience in Java or Python ecosystems, including responsibility for dependency management and release.
• Ownership of CI/CD systems, artifact repositories, or internal developer platforms at enterprise scale.
• DevSecOps experience, including integrating security tooling and policy into delivery pipelines, and familiarity with the organizational friction between security, platform, and application teams.
• Application security or product security experience, including vulnerability management, dependency risk, or secure development lifecycle work.
• Sustained participation in an upstream open source project, particularly in packaging, release engineering, or maintenance.
• Foundational knowledge of Red Hat Enterprise Linux, OpenShift, and Ansible Automation Platform.
• Familiarity with the compliance regimes relevant to the geography's key accounts, and with control automation as the durable answer to audit obligation.

The salary range for this position is $197,860.00 - $316,600.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email [e-mail]. General inquiries, such as those regarding the status of a job application, will not receive a reply.