Global Technical Support Engineer

System Canada; United States; On-site; Full time

Job description

SCT resources have a broad range of skills in different technologies. The large skill-set has been made possible by a conscious focus on strengthening our skills base. Every person selected for our team brings something new, something that adds to our offerings. We learn continuously, both on the job and through formal training programs.

Job Description

World wide office: Canada - USA - Australia - UK - South Africa - New Zealand - Ireland - Japan

• Experience required in an IT Service Desk or Software Support Services environment
• Experience required in a Hardware Support Services
• Profound understanding of Service Delivery and Quality, Metrics and Customer Experience is required
• Proficient in using Tape library including VTL and Linux OS. ...