Global Technical Leader — Electrical Appliances & Standards

CSA Testing & Certification; Cleveland (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

CSA Group has an immediate opportunity for a Technical Expert for Electrical Appliances products to provide senior technical leadership within the Technical Management Department, overseeing technical support and guidance across all certification offices and Network Partners internationally.

This role applies expert knowledge to maintain high standards, supports accreditation, and delivers training and technical oversight while contributing to standards development and global business growth.

Qualifications

• University degree in engineering and professional registration preferred.
• Analytical skills and ability to interpret technical requirements.
• Experience in standards development activities.
• 10 years of relevant experience in the Electrical appliances area.

Responsibilities

• Provides clear, timely technical guidance and solutions, helps interpret standards, develops compliance paths for new technologies, and resolves technical disputes among stakeholders.
• Maintains SME knowledge by staying current and expert in relevant business areas by engaging in industry committees, networking with other experts, staying informed through literature and events, and sharing knowledge to support business needs.
• Builds and leverages a strong industry network, contributes thought leadership through research and presentations, and identifies opportunities to advance CSA’s interests.
• Assists with complex projects, mentors staff and acts as a technical expert in legal investigations related to product incidents.
• Establishes and maintains technical benchmarks, ensures global consistency in standards and practices, communicates changes and technical decisions, and aligns senior technical staff across regions.
• Delivers training and coaching, fosters open technical discussions and supports the development of technical staff and training systems.
• Works to maintain company accreditations, develops certification documentation templates, supports audits and gap analysis, and contributes to strategic company initiatives.
• Ensures expertise in safety practices, contributes to job safety analysis, identifies hazards during site visits, completes safety training, and supports emergency response procedures and HSSE initiatives.
• Supports standards research activities.

Skills

Communication skills

Training skills

Leadership

Problem-solving

Electrical safety knowledge

Travel willingness

Teamwork under pressure

Computer skills

Education

Engineering degree

Professional registration preferable

Job description

CSA Group has an immediate opportunity for a Technical Expert for Electrical Appliances products to provide senior technical leadership within the Technical Management Department, overseeing technical support and guidance across all certification offices and Network Partners internationally.

This role applies expert knowledge to maintain high standards, supports accreditation, and delivers training and technical oversight while contributing to standards development and global business growth.