Global Tech Ops & Enablement Lead

Advanced Micro Devices, Inc.; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

AMD benefits at a glance

Job summary

AMD is seeking a Global Technology Operations & Enablement Lead to build and strengthen the systems, processes, governance, and enablement that support our Executive Briefing Program (EBP). This role will connect intake and scheduling, content topics, discussion leaders, and regional execution to create a consistent, scalable, and measurable global operating model.

You will partner with Sales Operations, IT, content teams, and regional stakeholders to improve program infrastructure, establish

Qualifications

• Experience supporting global program operations, technology enablement, or business process improvement within executive briefing, customer engagement, or sales enablement programs.
• Experience with Salesforce, Nexus, or comparable CRM and briefing management platforms.
• Experience defining workflows, business requirements, data standards, and governance across global teams.
• Ability to partner with IT and platform owners on system integration, workflow improvements, and automation.
• Experience developing reporting, KPIs, and operational metrics to assess program performance and inform decisions.
• Strong stakeholder management, change management, and communication skills, including supporting platform adoption and team enablement.

Responsibilities

• Partner with Sales Operations, IT, platform owners, and regional stakeholders to improve integration and workflows between Salesforce intake and Nexus briefing management, supporting the end-to-end engagement lifecycle.
• Define global requirements, workflows, data standards, and governance to promote consistent adoption and data integrity across regions.
• Identify opportunities to automate manual processes, streamline operations, improve user and customer experiences, and increase visibility into briefing impact.
• Develop and maintain standardized global reporting on engagement pipeline, utilization, content demand, outcomes, and trends.
• Establish global KPIs and operating metrics that provide consistent visibility into program health and effectiveness.
• Drive continuous improvement through process analysis, stakeholder feedback, and data-driven recommendations.
• Partner with the Content Team and Discussion Leader Bureau to establish a consistent cadence of tool updates and proactively enable the EBP team on new content, changes, and enhancements.

Skills

Stakeholder management

Change management

Communication skills

Process improvement

Salesforce integration

Tools

Salesforce

Nexus

Job description

AMD is seeking a Global Technology Operations & Enablement Lead to build and strengthen the systems, processes, governance, and enablement that support our Executive Briefing Program (EBP). This role will connect intake and scheduling, content topics, discussion leaders, and regional execution to create a consistent, scalable, and measurable global operating model.

You will partner with Sales Operations, IT, content teams, and regional stakeholders to improve program infrastructure, establish