Global TA Strategy & Operations Program Lead

DoorDash; United States; Remote; USD 136,000 - 200,000; Full time

Job summary

An established industry player seeks a Global TA Strategy & Operations Program Lead to drive transformative initiatives in talent acquisition. This role involves optimizing global recruiting practices, enhancing process efficiency, and implementing data-driven strategies. The successful candidate will collaborate with cross-functional teams to streamline operations and deliver impactful insights to senior leadership. Join a dynamic team committed to empowering local economies and fostering an inclusive workplace that values diverse perspectives. If you're passionate about driving change and making a difference, this opportunity is perfect for you.

Benefits

Premium Healthcare

Wellness Expense Reimbursement

Paid Parental Leave

Equity Grants

Qualifications

• 7-10 years of experience in program management, ideally in talent acquisition.
• Proven track record in driving process improvement and strategic initiatives.

Responsibilities

• Lead strategic projects to optimize global recruiting practices.
• Analyze recruiting data to provide actionable insights.

Skills

Program Management

Process Improvement

Analytical Skills

Data-Driven Decision Making

Communication Skills

Tools

ATS

CRM

Lean Six Sigma

Job description

Global TA Strategy & Operations Program Lead

The Talent Acquisition Strategy & Operations (S&O) team is transforming into a strategic partner, driving global recruiting efficiency and scalability. We focus on optimizing processes, implementing technology, and leveraging data to align talent acquisition with DoorDash's and Wolt's evolving business needs. Our mission is to empower recruiters with streamlined operations and data-driven insights, ensuring we attract and retain top talent globally.

About the Role

As a Global TA Strategy & Operations Program Lead, you will be instrumental in leading strategic initiatives that standardize and optimize global recruiting practices across diverse business verticals. In your first 90 days, you'll focus on understanding our current processes, building stakeholder relationships, and contributing to ongoing RPO implementation. Success in this role will be measured by improved process efficiency, successful project delivery, and enhanced recruiter productivity. This role offers the opportunity to drive significant impact by transforming our global talent acquisition strategy. You will report into the Senior Manager of Recruitment Strategy and Operations on our RecOps team in our People and Culture organization.

You’re excited about this opportunity because you will…

• Lead and manage strategic projects, driving process improvements and implementing global best practices across diverse business verticals.
• Lead and manage the planning cycles for each business vertical you own.
• Analyze recruiting data to provide actionable insights and support data-driven decision-making.
• Collaborate with cross-functional teams to optimize recruiting technologies and streamline global processes (i.e. Talent Solutions, Finance, People Analytics).
• Establish and maintain a robust rhythm of business, including developing and delivering regular reporting mechanisms such as Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs), and Quarterly Business Reviews (QBRs) to ensure consistent communication and strategic alignment.
• Provide timely and insightful weekly 'weather reports' to senior leadership, offering a clear overview of the vertical's performance, highlighting key trends, and proactively addressing potential risks or opportunities.
• Contribute to the implementation of our global RPO strategy, including vendor selection and program rollout.
• Facilitate working sessions to identify process improvement opportunities.

We’re excited about you because…

• You have a minimum of 7-10 years of experience in program management, ideally within talent acquisition or recruitment operations.
• You possess a proven track record of driving process improvement and implementing strategic initiatives.
• You demonstrate strong analytical and problem-solving skills, with experience in data-driven decision-making.
• You have experience with ATS, CRM, and other recruiting technologies, and a foundational understanding of Lean Six Sigma methodologies.
• You have excellent communication and interpersonal skills, with the ability to build strong stakeholder relationships.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$136,000 — $200,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status.