Global Systems & Analytics Manager

IQVIA LLC; Durham (NC); On-site; USD 90,000 - 252,000; Full time

Job summary

IQVIA is seeking a Systems Manager to support the operations team in analytics, training, and technology implementation. The role emphasizes continuous improvement, digital transformation, and global collaboration across regions.

You will work with stakeholders to define requirements, manage projects, and advance operational capabilities. The ideal candidate will have strong communication skills, experience with Microsoft 365, and a proven ability to drive changes in cross-functional teams.

Qualifications

• Strong analytical and problem-solving abilities.
• Experience in global/multi-regional teams.
• Excellent written and verbal communication.
• Ability to lead without formal authority.
• Proven project and change-management skills.

Responsibilities

• Support administration, maintenance, and implementation of technologies and platforms.
• Develop dashboards and KPI tracking for operations.
• Analyze data to identify trends and improvement opportunities.
• Support change management and adoption of new tools.
• Deliver training and maintain knowledge repositories.

Skills

Cross-functional teamwork

Communication

Analytical thinking

Leadership without authority

Time management

Organization

Presentations

Attention to detail

Multicultural collaboration

Problem solving

Tools

Microsoft 365

Job description

IQVIA is seeking a Systems Manager to support the operations team in analytics, training, and technology implementation. The role emphasizes continuous improvement, digital transformation, and global collaboration across regions.

You will work with stakeholders to define requirements, manage projects, and advance operational capabilities. The ideal candidate will have strong communication skills, experience with Microsoft 365, and a proven ability to drive changes in cross-functional teams.