Global Supply Operations Director, Biotech | Hybrid

Biogen; Cambridge (MA); Hybrid; USD 196,000 - 270,000; Full time

Benefits offered by this job

Medical, Dental, Vision, & Life ins.

Wellness programs & fitness reimburse.

Vacation 15 days + year-end shutdown

Holidays + personal time off

Job summary

Biogen seeks a Director of Global Supply Operations in Cambridge, MA to lead a high-impact team ensuring commercial supply continuity across the Global Commercial Supply Chain. You will govern third-party packaging/labeling and 3PL relationships, driving quality, cost, service, and performance.

You will shape end-to-end supply chain strategies, manage risks, and collaborate with Quality Assurance and Trade & Distribution to support patient access and serialization initiatives.

Qualifications

• Bachelor's degree in Supply Chain Management, Engineering, Business Administration, or a related field.
• 12+ years of supply chain experience with at least 6 years in biotech/pharmaceutical industry.
• Strong analytical, problem-solving, and communication skills.
• Proven leadership ability in direct and matrix environments.
• Experience with supplier relationship management in a cGMP environment.
• Experience with Serialization implementation and DSCSA regulations.
• Experience with ERP systems in a pharmaceutical environment, including SAP and/or Oracle.

Responsibilities

• Select, qualify, onboard, and manage external supply chain partners to meet quality, cost, service, and performance objectives.
• Implement supplier relationship governance, KPIs, and business reviews.
• Lead and manage 3PL relationships to ensure compliant storage, distribution, and inventory control.
• Maintain inventory levels at targets and investigate discrepancies with corrective actions.
• Partner with Trade & Distribution to align order fulfillment and customer-facing processes.
• Lead launch preparation and lifecycle management by building scalable supply chain infrastructure.
• Develop integrated project plans aligned with Commercial goals and manage ambiguity.
• Lead contract strategy and negotiations across the supply chain with suppliers and service providers.
• Collaborate with Quality Assurance to maintain compliance and oversee change controls.
• Maintain processes to support regulatory compliance requirements, including DSCSA and product serialization.
• Identify and mitigate supply chain risks to ensure uninterrupted patient supply.
• Lead continuous improvement projects to enhance capabilities and efficiency.
• Occasional travel to supplier locations for business reviews (~10%).

Skills

Leadership

Analytical thinking

Communication

Cross-functional collaboration

Problem-solving

ERP systems experience

Education

Bachelor's degree in Supply Chain Management/Engineering/Business Administration

Master's degree or Supply Chain certification

Tools

SAP

Oracle

Job description

Biogen seeks a Director of Global Supply Operations in Cambridge, MA to lead a high-impact team ensuring commercial supply continuity across the Global Commercial Supply Chain. You will govern third-party packaging/labeling and 3PL relationships, driving quality, cost, service, and performance.

You will shape end-to-end supply chain strategies, manage risks, and collaborate with Quality Assurance and Trade & Distribution to support patient access and serialization initiatives.