Global Supplier Quality & Reliability Engineer

Torus; Utah; On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Equity

401(k)

Life Insurance

Disability Insurance

Health benefits

Parental leave

Paid holidays

Job summary

Torus, based in Salt Lake City, is seeking a Supplier Quality and Reliability Engineer to own supplier quality initiatives across international vendors, drive CAPA, PPAP/APQP processes, and translate field learnings into design and manufacturing improvements.

You will collaborate with Engineering, Quality, and Operations, lead audits, track quality metrics, and ensure long‑term reliability of electronics and energy storage hardware for our growing energy infrastructure.

Qualifications

• Experience leading supplier quality management and resolving systemic issues with global vendors.
• Expertise in root cause analysis tools and quality methodologies (8D, 5 Why, FMEA, CAPA).
• End-to-end ownership of RMA or warranty programs with action on trends.

Responsibilities

• Lead supplier quality programs and CAPA initiatives to close systemic issues.
• Manage RMA and warranty programs, analyze defects, enforce permanent actions.
• Conduct root cause investigations using 8D, 5 Why, FMEA, and SPC.
• Act as liaison between suppliers and internal teams to drive design/process improvements.
• Perform supplier audits, PPAP/APQP, and qualification initiatives for components.
• Audit supplier manufacturing lines and identify risk mitigation actions.
• Collaborate with engineering to define reliability criteria and CTQ specs.
• Track and present supplier quality metrics to leadership.
• Other duties as assigned.

Skills

Root cause analysis

CAPA

Cross-functional liaison

RMA management

Hardware testing

Education

Electrical Engineering degree

Tools

PPAP

APQP

SPC

8D

FMEA

Job description

Torus, based in Salt Lake City, is seeking a Supplier Quality and Reliability Engineer to own supplier quality initiatives across international vendors, drive CAPA, PPAP/APQP processes, and translate field learnings into design and manufacturing improvements.

You will collaborate with Engineering, Quality, and Operations, lead audits, track quality metrics, and ensure long‑term reliability of electronics and energy storage hardware for our growing energy infrastructure.