Global Student Success Advisor

Westcliff University; California (MO); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Westcliff University is seeking an International Student Success Advisor (ISSA) to serve as a dedicated guide for international students from enrollment through graduation. The ISSA blends academic advising, immigration guidance, and student engagement to promote persistence, cultural adjustment, and long‑term success.

The role requires strong knowledge of F-1 regulations, the ability to identify at‑risk students, and collaboration across departments to ensure a seamless student experience

Qualifications

• Bachelor’s Degree in Education, Counseling, International Relations, or related field; Master’s preferred.
• Minimum 1–2 years of experience in student advising or related field.
• Prior experience advising international students preferred.
• Previous exposure to SEVIS or F‑1 compliance processes preferred.
• Study abroad or international living experience highly valued.
• Experience in intercultural communication, academic counseling, or student engagement preferred.

Responsibilities

• Provide accurate guidance on academic progress and immigration regulations for maintaining F‑1 status.
• Conduct individualized advising on course registration and degree progress, including well‑being discussions.
• Monitor students for at‑risk status and intervene with outreach and success plans.
• Assist students with CPT, OPT, STEM OPT and DSOs for SEVIS updates when required.
• Support cultural adjustment, health insurance, time management, and financial literacy; connect to resources.
• Conduct withdrawal and re‑entry counseling to retain students and support re-engagement when possible.
• Collaborate with faculty, Student Affairs, and the Registrar’s Office to align progress with immigration requirements.
• Lead or support workshops and orientations focused on status maintenance and academic success.
• Participate in student engagement initiatives and events.

Skills

Interpersonal skills

Cross-cultural communication

Written communication

Organizational skills

Time management

Team collaboration

CRM systems experience

Education

Bachelor's Degree in Education, Counseling, International Relations, or related field

Master's degree preferred

Tools

Microsoft Office

Google Workspace

SIS/CRM systems

Job description

Westcliff University is seeking an International Student Success Advisor (ISSA) to serve as a dedicated guide for international students from enrollment through graduation. The ISSA blends academic advising, immigration guidance, and student engagement to promote persistence, cultural adjustment, and long‑term success.

The role requires strong knowledge of F-1 regulations, the ability to identify at‑risk students, and collaboration across departments to ensure a seamless student experience