Global Strategic Accounts Director. Process Solutions

MilliporeSigma; Burlington (MA); Remote; USD 153,000 - 231,000; Full time

Job summary

An established industry player is seeking a Global Strategic Accounts Director to lead strategic thinking and business development. This pivotal role focuses on managing a critical global account, driving revenue, and fostering deep customer relationships. You will develop a multi-year strategy, collaborate with leadership, and ensure alignment with customer needs. This position offers a unique opportunity to influence key commercial agreements and enhance customer adoption of innovative technologies. Join a dynamic team dedicated to continuous improvement and strategic partnerships, where your contributions will significantly impact the organization’s success.

Benefits

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Matching Program

Paid Time Off

Paid Holidays

Cash Bonuses

Qualifications

• 7-10+ years in strategic/key account management in Life Science or Pharma.
• Proven business development and negotiation skills.

Responsibilities

• Drive global revenue and manage strategic accounts in a matrixed environment.
• Build relationships with internal and external stakeholders.

Skills

Strategic Account Management

Business Development

Negotiation Skills

Customer Relationship Management

Analytical Skills

Communication Skills

Education

Bachelor's Degree

Master's Degree (Preferred)

Job description

Global Strategic Accounts Director. Process Solutions

Join to apply for the Global Strategic Accounts Director. Process Solutions role at MilliporeSigma.

Work Location: Burlington, Massachusetts

Shift

Department: LS-PS-H3 GSA Director

Recruiter: Stefanie Fried

Your Role

The role of Director Global Strategic Accounts combines a great mix of strategic thinking and business development with a strong focus on business results and intense customer and stakeholder management. This position will have strategic responsibility for a critical Global Strategic Account (GSA). You operate in a matrixed environment but take ultimate accountability for the global performance for the entire full Process Solutions Portfolio. You will be responsible for overall global revenue, consolidated sales forecast, and driving global commercial agreements including MSA’s, and pricing negotiations. You will be responsible to develop and communicate a multi-year global PS account strategy with agreement from the Franchise and regional leadership, to help drive its execution, and ensuring the feedback loop to keep the strategy current at every iteration. You will serve as primary point of contact and advocate for your GSA account. This involves understanding and addressing customer needs, solving complex problems based on analytical thought, and aligning with the region and business leadership to ensure commitment of resources to efficiently support your growth objectives of the account. You will ensure that key SFDC programs like molecule mapping and growth project funnel are kept current and consistent with our strategy. In collaboration with the franchise/Region/functional teams you will anticipate customer needs and boost customer adoption of Merck technologies by early adopters. You will be required to build excellent relationships with internal and external stakeholders (technical & commercial). A key focus for you is constant improvement of customer relationships to establish true strategic partnerships up to C-level. You encourage critical review of internal processes and provide constructive input fostering a continuous improvement and innovative mindset.

Who You Are

Minimum Qualifications:

• BS degree with 7-10+ years’ experience within strategic/key account management and/or similar relevant commercial experience including managing large global accounts in the Life Science, Pharma, and/or Chemical industry.
• Proven business development and negotiation skills including closing of significant deals.
• Strong strategic and creative thinker with a high-level of independent drive for results and perseverance, acting in a professional and positive manner.
• High level of customer focus and ability to build effective relationships based on integrity, trust and mutual respect.
• Ability to analyze, prioritize, and validate complex and dynamic information from a diverse range of external and internal sources and develop the co-creation product concepts, ideas and recommendations for the business.
• Ability to travel globally up to 30%.

Preferred Qualifications:

• Master’s degree in a scientific discipline or business.
• Second language a plus.
• Experience working in a diverse and multicultural environment; high emotional intelligence, effective facilitator and collaborator – naturally navigating a global matrix.
• Excellent communication skills/stakeholder management skills, inspiring internal and external partners to ‘buy in’, creating commitment and trust at different levels of an organization.

Role can be based anywhere in the US or Switzerland/surrounding European areas.

Our ranges are derived from several sources, and largely reliant on relevant industry market data. Should we decide to make an offer, we will consider several factors, including but not limited to your location, skills, experience, career level, and other job-related factors. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; paid time off; and paid holidays; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses.

Pay Range for this position: $153,500 - $230,300

The Company is an Equal Employment Opportunity employer. No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law. This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment. Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately. The Company will not retaliate against any individual because they made a good faith report of discrimination.

Seniority level

• Director

Employment type

• Full-time

Job function

• Sales, Marketing, and Product Management