Global Solution Architect - NetOps - Remote

Broadcom; Trenton (NJ); Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Discretionary bonus

Equity awards

401(k) matching

Medical, dental, vision

Job summary

Broadcom Software – Agile Operations is seeking a Global Solution Architect for NetOps to drive adoption, growth and new sales within a defined set of existing customers. The role partners with regional sales and solution engineering to deliver business value and strategic insights.

You will lead consultative discussions with senior stakeholders, design high-level customer strategies, and coordinate with Solution Engineers to ensure outcomes align with customer goals. Travel may be required.

Qualifications

• Minimum 20 years in IT industry overall and 10 years in domain expertise.
• Bachelor’s degree or equivalent is required.
• Excellent communication and leadership skills are essential.
• Strong knowledge of current network performance monitoring solutions is required.
• Previous sales engineering or Network Engineering/IT Operations experience is required.

Responsibilities

• Drive adoption, growth and new sales of Broadcom solutions into existing customers.
• Lead or influence Value Stream-related activities and cross-functional teams.
• Collaborate with sales and solution engineering to deliver demonstrations and proposals.
• Build and maintain relationships with C-level executives and key stakeholders.
• Travel as necessary to customer sites and events.

Skills

Customer focus

Communication skills

Leadership

Network monitoring knowledge

Sales engineering experience

IT operations experience

Education

Bachelor’s degree or equivalent

Job description

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Full time

R027400

Job Description:

Global Solution Architect - NetOps - Remote

Do you enjoy selling and cross-selling solutions that provide critical value to your clients?

As a member of Broadcom’s Agile Operations division, you will be a part of a strategically targeted specialist sales team. Partnering with our regional sales teams and solution engineering, this position is responsible for driving adoption, growth and new sales of our best of breed solutions into a defined set of existing customers. We’re looking for experienced outcome driven professionals with a strong sense of ownership and accountability who want to make an impact delivering business value for our clients.

Here are some reasons you want to be a Solution Architect at Broadcom Software:

• Work with leaders within the world's largest Enterprises.
• Expand and learn about enterprise software solutions by working with some of the top domain experts on your team.
• Gain valuable experience and develop relationships with senior leaders in our fortune 2000 customer base.
• Collaborate within a team of highly experienced, motivated, and success driven individuals who are highly supportive of each other’s success.
• A healthy compensation and benefits package that rewards the success of the team.

This position must be seen by the customer as growing our partnership in terms of relationships, product knowledge, and value creation. As a Solution Architect you’ll utilize your tenured aptitude and attitude to align with ‘our customers why’:

Aptitude

• Armed with customer examples where you have been able to deliver results.
• Extensive tenure in delivering various results across multiple organizations.
• Business relevant experience and extensive value delivery.
• Consistently exceeding quota
• Expert in the domain from a practitioner standpoint
• Successfully implemented competitive products.
• Managed teams and not just individual contributors.
• Ability to design the high-level strategy for our customers in their domain.
• Create actionable, tactical blueprints with high appeal to customers based on multiple inputs.
• Produce compelling, concise meeting content based on industry trends, research and solution capabilities.

Attitude

• Lead consultative sales discussions, addressing client questions, objections, and concerns.
• Build and maintain strong client relationships, acting as a trusted advisor for their software needs.
• Participate in post-sales discussions to ensure a smooth transition from pre-sales to implementation phases.
• Collaborates with the sales team to provide technical expertise during the pre-sales phase, including product demonstrations and solution presentations.
• Engages with prospective clients to gather technical requirements and understand their business objectives.
• Speaks to capabilities and strategies without heavy emphasis on product features/functionality.
• Conveys Broadcom’s long-term customer value approach with specific adjustments based on customer needs.
• Attends, contributes to & documents Value Stream meetings for strategic high value customers.
• Recognizes customer queries specific to a given Value Stream and engages in referral activities.
• Maintains and shares awareness of activities in formal monthly report for domain specialists.
• Shares observed themes regarding future directions and strategy across our customer base.
• Direct the Solution Engineer teams or partners that do the implementation to assure the strategy lines up with the outcome.
• Publishes material and assists the matrix to increase engagement with C-Suite
• The ability to successfully engage, influence and consult C Level executives.
• Provides guidance and advice to territory teams about lessons learned in other regions and Value Streams
• Enables cross-pollination and knowledge sharing of specific customer successes and use cases.
• Synthesizes success data points and stories to drive WinWire creation.

To qualify for this position, you will:

• Have a minimum of 20 years in the IT industry overall and 10 years in your specific domain of expertise in corporate enterprise IT, not just as a vendor in sales or services.
• Customer-focused attitude with a strong emphasis on building and maintaining client relationships.
• Bachelor’s degree or equivalent
• Results-oriented mindset with a demonstrated ability to meet or exceed sales targets.
• Strong knowledge of current network performance monitoring solutions
• Previous sales engineering or Network Engineering / IT Operations experience required.
• Excellent communication and leadership skills, this role requires an ability to understand and articulate both the business benefits and technical advantages of the Network Observability solutions
• Ability to quickly learn, understand and work with new emerging technologies, methodologies
• Effectively articulate and present well in front of technical and executive-level stakeholders.
• Desire to understand and evangelize Broadcom’s distinct differentiators.
• Must be highly motivated, self-starter, possess a positive-aggressive attitude, and have excellent organizational skills.
• Devotion to continual personal development, customer service, and follow-up.
• The ability to be flexible and work in a rapidly changing environment is required.
• The ability to work with and navigate a variety of internal groups.
• An understanding of all Broadcom and competitor’s solutions within your specific domain.
• Travel required as necessary.

Broadcom Software – Agile Operations Division

Broadcom Software (https://software.broadcom.com/) is one of the world’s leading enterprise software companies, modernizing, optimizing, and protecting the world’s most complex technology environments. With its engineering-centered culture, Broadcom Software is a global software leader building a comprehensive portfolio of industry-leading enterprise software enabling innovation, stability, scalability, and security for the largest global companies in the world.

In the Agile Operations Division, we offer business-critical software solutions that help the world’s leading companies transform their operating model to be more agile. Our ValueOps, NetOps, and Automation solutions help these organizations drive innovation and achieve operational excellence to realize better business outcomes – and better experiences for their customers.

Our industry success is built on a decades-long track record of delivering transformational solutions to teams who plan, build, test, and operate mission-critical software for the world’s largest and most complex businesses. To do this, we respond quickly and thoughtfully, innovate in the context of customer needs, and collaborate inclusively with customers and internal partners. Our business will nurture your intellect and give you opportunities to expand your skills even further.

#BroadcomSW

Compensation and Benefits

The annual base salary range for this position is USD To USD

As a valued member of our team, you'll be eligible for a discretionary annual bonus and the opportunity to receive not only a competitive new hire equity grant, but also annual equity awards, connecting your success directly to the company's growth. All subject to relevant plan documents and award agreements.

Broadcom offers a competitive and comprehensive benefits package: Medical, dental and vision plans, 401(K) participation including company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company paid holidays, paid sick leave and vacation time. The company follows all applicable laws for Paid Family Leave and other leaves of absence.

Broadcom is proud to be an equal opportunity employer. We will consider qualified applicants without regard to race, color, creed, religion, sex, sexual orientation, national origin, citizenship, disability status, medical condition, pregnancy, protected veteran status or any other characteristic protected by federal, state, or local law. We will also consider qualified applicants with arrest and conviction records consistent with local law.

If you are located outside USA, please be sure to fill out a home address as this will be used for future correspondence.

Welcome! Thank you for your interest in Broadcom!

We are a global technology leader that designs, develops and supplies a broad range of semiconductor and infrastructure software solutions.

For more information please visit our video library (http://www.broadcom.com/videos) and check out our Connected by Broadcom (https://www.broadcom.com/support/resources/video-webinar-library?channel=5c9658f7c1d34eca91c6cc16178e5b1b&video=7d72b04ea50046a394e682fab640ce20) series.

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