Global Security, Risk & Resilience Coordinator I

Ralph Lauren; Central Valley (NY); On-site; USD 21,000 - 26,000; Full time

Job summary

Ralph Lauren Corporation is seeking an Asset Protection Coordinator to detect, deter, and investigate loss and ensure a safe shopping environment. You will monitor CCTV, perform surveillance on the sales floor, and partner with store management on shrink-reduction initiatives.

The role requires experience in retail loss prevention, strong communication, and the ability to work day or evening shifts, including weekends.

Qualifications

• Several years of experience within a retail environment preferred.
• High School diploma or equivalent.
• Complete all pre-hire paperwork including a background check.
• Strong communication skills, both verbal and written.
• Basic computer skills (i.e., Microsoft Windows, Excel).
• Working knowledge of CCTV monitoring systems preferred.
• Ability to work day or evening hours, including weekends and holidays.
• Ability to stand and walk the sales floor for 6-8 hours per shift and lift/move objects 20lbs. or greater (as needed).
• Must satisfy all licensing requirements (as required by state or local jurisdiction).

Responsibilities

• Ensure safety of all customers and associates by promoting and ensuring operational compliance with all safety policies and procedures
• Follow all company guidelines while conducting surveillance and apprehension of external theft suspects
• Must be able to work surveillance on the sales floor requiring a focused attention to detail to identify potential external and internal theft
• Must be able to operate and monitor the store security/ safety systems, including CCTV
• Assists APM/ RMAP in conducting internal theft investigations at the specific direction of the APM/ RMAP
• Monitors facility/ store access to deter and detect the unauthorized removal of company assets
• Completes audits of operational, safety, and inventory control related procedures
• Maintain relationships with local law enforcement and mall security and represent Ralph Lauren in court proceeding related to apprehensions
• Completes all incident and investigation reports, and all paperwork related to audits and other shrink reduction programs; Ensures that required reports are submitted to their respective APM/ RMAP in an accurate, professional, and timely manner
• Assist in the planning, execution and reconciliation of inventory
• Partner with store in the development and execution of shrink action plans and awareness programs
• Develop partnerships with Store Management and Associates allowing for greater awareness to shrink causing issues, safety, and other Asset Protection programs and initiatives

Skills

Retail experience

Communication skills

Surveillance basics

CCTV monitoring

Education

High School diploma or equivalent

Tools

Microsoft Windows

Excel

CCTV systems

Job description

Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
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The Asset Protection Coordinator is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. APCs are also responsible for ensuring a safe environment for all customers, associates, and vendors. APCs promote and monitor compliance to Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control. The APC is also required to promote awareness and conduct training within various areas of operational execution.
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• Ensure safety of all customers and associates by promoting and ensuring operational compliance with all safety policies and procedures
• Follow all company guidelines while conducting surveillance and apprehension of external theft suspects
• Must be able to work surveillance on the sales floor requiring a focused attention to detail to identify potential external and internal theft
• Must be able to operate and monitor the store security/ safety systems, including CCTV
• Assists APM/ RMAP in conducting internal theft investigations at the specific direction of the APM/ RMAP
• Monitors facility/ store access to deter and detect the unauthorized removal of company assets
• Completes audits of operational, safety, and inventory control related procedures
• Maintain relationships with local law enforcement and mall security and represent Ralph Lauren in court proceeding related to apprehensions
• Completes all incident and investigation reports, and all paperwork related to audits and other shrink reduction programs; Ensures that required reports are submitted to their respective APM/ RMAP in an accurate, professional, and timely manner
• Assist in the planning, execution and reconciliation of inventory
• Partner with store in the development and execution of shrink action plans and awareness programs
• Develop partnerships with Store Management and Associates allowing for greater awareness to shrink causing issues, safety, and other Asset Protection programs and initiatives

Salary range: $15 - $19.72 hourly,

• Several years of experience within a retail environment preferred
• High School diploma or equivalent
• Complete all pre-hire paperwork including a background check
• Strong communication skills, both verbal and written
• Basic computer skills (i.e., Microsoft Windows, Excel)
• Working knowledge of CCTV monitoring systems preferred
• Ability to preserve confidentiality of information * Ability to work day or evening hours, including weekends and holidays
• Ability to work within strict time frames and deadlines
• Must be able to make quick, sound decisions in time-sensitive situations
• Must be willing to stand and walk the sales floor for 6-8 hours per shift and willing to lift/ move objects 20lbs. or greater (as needed)
• Must satisfy all licensing requirements (as required by state or local jurisdiction)