Asset Protection Coordinator I, Store Loss Prevention

Ralph Lauren; New York (NY); On-site; USD 24,796 - 35,817; Full time

Job summary

Ralph Lauren in New York seeks an Asset Protection Coordinator to manage safety, compliance, and loss prevention. You will monitor the store, conduct surveillance, and collaborate with local law enforcement.

Ideal candidates possess retail experience, strong communication skills, and basic computer knowledge. This role requires standing for long periods and handling objects. The position offers a salary range of $18 - $26 hourly.

Qualifications

• Experience within a retail environment preferred.
• Strong communication skills, both verbal and written.
• Must be willing to stand and walk the sales floor for 6-8 hours.

Responsibilities

• Ensure safety of all customers and associates.
• Conduct surveillance for theft identification.
• Complete all incident and investigation reports.

Skills

Strong communication skills

Basic computer skills

Ability to make quick decisions

Experience in retail environment

Confidentiality preservation

Education

High school diploma or equivalent

Tools

CCTV monitoring systems

Microsoft Windows

Excel

Job description

The Asset Protection Coordinator (APC) is responsible for the detection, apprehension, or deterrence of customer and associate activity that could result in a loss to Ralph Lauren. The APC promotes and monitors compliance with Polo Ralph Lauren policies and procedures related to theft prevention, safety, and inventory control. The APC promotes awareness and conducts training within various areas of operational execution. This position reports to the AP Manager or Asset Protection Lead.

Responsibilities

• Ensure safety of all customers and associates by promoting and ensuring operational compliance with all safety policies and procedures.
• Follow all company guidelines while conducting surveillance and apprehension of external theft suspects.
• Work surveillance on the sales floor with focused attention to detail to identify potential external and internal theft.
• Operate and monitor the store security safety systems, including CCTV.
• Assist APM/APL in conducting internal theft investigations at the specific direction of the APM/APL.
• Monitor facility/store access to deter and detect the unauthorized removal of company assets.
• Complete audits of operational, safety and inventory control related procedures.
• Maintain relationships with local law enforcement and mall security and represent Ralph Lauren in court proceedings related to apprehensions.
• Complete all incident and investigation reports and all paperwork related to audits and other shrink reduction programs; ensure that required reports are submitted to their respective APM/APL in an accurate, professional and timely manner.
• Assist in the planning, execution, and reconciliation of inventory.
• Partner with stores in the development and execution of shrink action plans and awareness programs.
• Develop partnerships with Store Management and Associates allowing for greater awareness of shrink-causing issues, safety, and other Asset Protection programs and initiatives.

Qualifications

• Experience within a retail environment preferred.
• Must have a high school diploma or equivalent.
• Strong communication skills, both verbal and written.
• Basic computer skills (e.g., Microsoft Windows, Excel).
• Working knowledge of CCTV monitoring systems preferred.
• Ability to preserve confidentiality of information.
• Ability to work day or evening hours, including weekends and holidays.
• Ability to work within strict time frames and deadlines.
• Must be able to make quick, sound decisions in time-sensitive situations.
• Must be willing to stand and walk the sales floor for 6-8 hours per shift and be willing to lift/move objects 2 lbs or greater (as needed).
• Must satisfy all licensing requirements (as required by state or local jurisdiction).

Salary range: $18 - $26 hourly.