Global Security & Resilience Operations Leader

MSD Malaysia; Rahway (NJ); On-site; USD 210,000 - 331,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid holidays and vacation

Sick days

Job summary

MSD Malaysia is seeking an Executive Director to lead the Resiliency Operations Center, driving 24/7 global security and resilience to protect people, assets and continuity. The role demands senior leadership, crisis management and enterprise resilience expertise, focusing on modernizing operations, technology platforms and proactive incident response.

You will oversee travel risk, incident escalation, cross-functional collaboration and business continuity, delivering robust risk analytics in a

Qualifications

• Minimum 10 years of experience in global security operations, crisis management or related senior leadership role.
• Experience leading operations within a 24/7 GSOC or equivalent command center environment.
• Outstanding enterprise leadership capabilities and cross-functional team building.
• Deep expertise in crisis management, incident escalation workflows, rapid decision-making.

Responsibilities

• Direct the 24/7 operations of the Resiliency Center as the primary hub for global information management, threat monitoring, and incident triage.
• Lead the identification, evaluation, and integration of key technology platforms to scale operations and enable business continuity.
• Oversee global travel risk management programs to ensure safety and well-being of employees worldwide.
• Lead initial crisis management escalation and response efforts, ensuring rapid, coordinated action during incidents.
• Administer employee assistance and emergency support initiatives.
• Develop and optimize strategic operational procedures for continuous coverage and swift incident resolution.
• Collaborate with global security leadership and cross-functional partners to enhance resilience.

Skills

Senior leadership

Crisis management

Enterprise resilience

Information management

Threat triage

Education

Bachelor’s degree

Master’s degree (preferred)

Job description

MSD Malaysia is seeking an Executive Director to lead the Resiliency Operations Center, driving 24/7 global security and resilience to protect people, assets and continuity. The role demands senior leadership, crisis management and enterprise resilience expertise, focusing on modernizing operations, technology platforms and proactive incident response.

You will oversee travel risk, incident escalation, cross-functional collaboration and business continuity, delivering robust risk analytics in a