Global Security Operations Center Specialist Rio Rancho, NM Physical Security

Castelion Corporation; Rio Rancho (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

Castelion Corporation in New Mexico seeks a Global Security Operations Center Specialist to monitor security systems, coordinate incident response, and support emergency communications across facilities. This role also operates remotely deployed drones for patrols and verification of alarms, maintaining incident records and real-time information for responders.

The position requires at least 2 years in security operations, the ability to write precise reports, and readiness to work 24/7 shifts,

Qualifications

• High school diploma or equivalent is required.
• Minimum 2 years of experience in security operations, emergency dispatch, military operations, law enforcement, or a similar environment.
• Experience using surveillance systems, alarm monitoring platforms, access control systems, and radio communication equipment.
• Ability to assess incoming information, prioritize incidents, and communicate clearly during routine operations and emergencies.
• Ability to write accurate reports and handle sensitive information.

Responsibilities

• Monitor cameras, access control systems, intrusion alarms, and incoming communications across Castelion facilities.
• Coordinate incident response by dispatching security officers and communicating with supervisors and responders.
• Operate remotely deployed drones for patrols, alarm verification, and incident response, including preflight checks and recovery procedures.
• Maintain incident reports, dispatch logs, flight records, and shift handoffs; preserve video and drone footage for investigations.
• Monitor weather, emergencies, and threats; escalate significant developments and report equipment failures.

Skills

Incident assessment

Clear communication

Report writing

Emergency coordination

Education

High school diploma or equivalent

Tools

Surveillance systems

Alarm monitoring platforms

Access control systems

Radio communication equipment

Job description

Global Security Operations Center Specialist

• Physical Security

Why Castelion, Why Now

Castelion is moving incredibly fast to develop and deliver advanced defense systems at a time when execution matters more than ever. We believe focus, ownership, and excellence are decisive advantages - and we're building a world-class team to turn bold ideas into real capability.

This is a rare opportunity to join at an early stage, where you'll have significant ownership, collaborate with exceptional teammates, and make a direct, measurable impact on our mission and the future of the company - regardless of your function.

Global Security Operations Center Specialist

The GSOC Specialist monitors security systems and coordinates incident response across Castelion facilities. Reporting to the GSOC Manager, this role assesses alarms, dispatches security officers, supports emergency communications, and maintains accurate incident records. The specialist also operations remotely deployed drones, including authorized BVLOS missions, to conduct patrols, verify alarms, and provide real time information to personnel responding to security and safety incidents.

Responsibilities

• Monitor cameras, access control systems, intrusion alarms, and incoming communications across Castelion facilities to identify and assess security concerns.
• Coordinate incident response by dispatching security officers, maintaining communication with PhySec supervisors and responding personnel, and issuing notifications according to established procedures.
• Operate remotely deployed drones, including authorized BVLOS missions, for schedules patrols, alarm verification, and security or safety incidents. Perform preflight checks, monitor flight conditions, and follow emergency and recovery procedures.
• Maintain accurate incident reports, dispatch logs, flight records, and shift handoffs. Preserve relevant video and drone footage to support investigations.
• Monitor severe weather, local emergencies, and potential threats affecting company operations. Escalate significant developments and report security system or drone equipment failures.

Basic Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in security operations, emergency dispatch, military operations, law enforcement, or a similar environment.
• Experience using surveillance systems, alarm monitoring platforms, access control systems, and radio communication equipment.
• Ability to assess incoming information, prioritize incidents, and communicate clearly during routine operations and emergencies.
• Ability to write accurate reports, use computer based monitoring and reporting tools, and handle sensitive information appropriately.

Preferred Skills and Experience

• Experience working in a security operations center supporting multiple facilities, preferably in aerospace, defense, manufacturing, or critical infrastructure.
• Current FAA Part 107 Remote Pilot Certificate and experience conducting drone operations for security, inspections or emergency response.
• Familiarity with emergency notification platforms, incident management systems, and video evidence preservation.
• Current incident command or emergency management training

Additional Requirements

• Must work onsite in New Mexico and be able to support a 24/7 operation, including assigned day or night shifts, weekends, holidays, and additional hours as needed.
• Must obtain and maintain an FAA Part 107 Remote Pilot Certificate and completed required aircraft, software, and BVLOS training before assignment to remote pilot duties.
• Must successfully complete required background screening and obtain and maintain required background screening and obtain and maintain required site credentials and a U.S. Government security clearance, if required for assigned responsibilities.

Castelion offers a generous benefits package. Please refer to the bottom of our Careers page for more details.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Additional Eligibility Requirements

This position may require access to classified information or restricted U.S. Government sites, systems, or information, as determined by the Company and/or applicable U.S. Government requirements. If the position is so designated, your employment in the role may be contingent upon your ability to obtain and maintain the required U.S. Government security clearance or other government authorization, and to satisfy any citizenship or other eligibility requirements imposed by applicable law, regulation, executive order, or government contract requirements. You will be notified if and when such requirements apply.

Affirmative Action/EEO Statement

Castelion is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Castelion is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you require a reasonable accommodation to complete an application, participate in the interview process, or otherwise participate in the hiring process, please contact [e-mail]. Requests for accommodation will be considered on an individual basis and handled in accordance with applicable law.

Castelion is committed to fostering a workplace where employment decisions are based on qualifications, business needs, and the ability to perform the essential functions of the role, with or without reasonable accommodation.

This position requires access to export-controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate’s ability to access all applicable export-controlled information without additional export licensing being required by the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls.