Global Security Operations Center Analyst

Elevance Health (Anthem); Indianapolis (IN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Hybrid work environment

Job summary

Elevance Health is seeking a Global Security Operations Center Analyst to monitor and respond to security threats from our Indianapolis location. The role leads GSOC shifts, coordinates crisis communications, and liaises with security, HR, legal, and facilities to ensure rapid incident response.

You will perform preliminary threat analyses, draft incident summaries, and mentor junior operators. The position may involve 2nd shift hours and occasional weekend/holiday work as part of a rotating

Qualifications

• Requires a HS diploma or equivalent and a minimum of 3 years of experience in a GSOC, command center, or security operations.
• Prefer proficiency with GSOC technologies (Everbridge, Ontic, access control/CCTV systems).
• Excellent communication and multitasking skills are strongly preferred.
• Prior shift leadership or supervisory experience is preferred.

Responsibilities

• Acts as a shift lead, managing GSOC operations and taskings.
• Drafts and delivers crisis communications to associates.
• Conducts preliminary threat analysis using multiple intelligence sources.
• Prepares incident reports and situation summaries.
• Coordinated with cross-functional partners (security, HR, legal, facilities).
• Supports investigations with video review, access control audits, and documentation.
• Mentors and trains entry-level GSOC operators and analysts.
• Assists in updating and improving SOPs and playbooks.
• Role may require working 1st, 2nd or 3rd shift and weekends/holidays.

Skills

Crisis communication

Threat analysis

Multitasking

Shift leadership

Education

High School Diploma

GSOC/command center experience

Tools

Everbridge

Ontic

Access control/CCTV

Job description

Anticipated End Date:

2026-09-11

Position Title:

Global Security Operations Center Analyst

Job Description:

Global Security Operations Center Analyst

Onsite : This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless accommodation is granted as required by law.

Please note: The shift for this role is Monday through Friday, 2pm - 10am EST

The Global Security Operations Center Analyst will be responsible for analyzing and escalating security threats, coordinating incident responses, and leading Global Security Operations Centers (GSOC) activities during assigned shifts. Mentors Global Security Operations Center Operators.

How you will make an impact:

• Acts as a shift lead, managing GSOC operations and taskings.
• Drafts and delivers crisis communications to associates.
• Conducts preliminary threat analysis using multiple intelligence sources.
• Prepares incident reports and situation summaries.
• Coordinated with cross-functional partners (security, HR, legal, facilities).
• Supports investigations with video review, access control audits, and documentation.
• Mentors and trains entry-level GSOC operators and analysts.
• Assists in updating and improving standard operating procedures (SOPs) and playbooks.
• Role may be expected to work 1st, 2nd or 3rd shift and may require working on the weekend or holidays.

Minimum Requirements:

Requires a H.S. diploma or equivalent and a minimum of 3 years of experience in a GSOC, command center, or security operations.

Preferred Skills, Capabilities and Experiences:

Proficiency with GSOC technologies (Everbridge, Ontic, access control/CCTV systems), exposure to open-source intelligence collection and social-media monitoring is strongly preferred.

Effective communication and multitasking skills are strongly preferred.

Proficiency with Microsoft Office and the ability to learn security systems quickly is strongly preferred.

Ability to manage competing priorities in high-pressure environments is strongly preferred.

Prior shift leadership or supervisory experience is preferred.

Job Level:

Non-Management Non-Exempt

Workshift:

2nd Shift (United States of America)

Job Family:

FAC > Corporate Security

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin,