Global Sales Operations Training & Process Analyst

Nextpower; Fremont (CA); On-site; USD 140,000 - 155,000; Full time

Benefits offered by this job

Health care coverage

Dental and vision insurance

401(K) participation with company-muk

Unlimited paid time off

Discretionary bonuses

Stock compensation eligibility

Job summary

Nextpower is seeking a Global Sales Operations Training & Process Analyst to train, coach, and support Global Sales Analysts, ensuring consistent execution of sales operations processes and best practices. You will collaborate with Sales, Operations, Supply Chain, and Sales Enablement to improve data integrity and process compliance.

You’ll develop standardized onboarding, maintain process docs, and participate in continuous improvement initiatives to drive business objectives and scale

Qualifications

• Bachelor’s degree in business, finance, engineering, accounting, operations or MBA/related field
• 8+ years in sales operations, commercial operations, customer support, or analytical role
• Strong analytical and critical thinking with problem-solving ability
• Excellent verbal and written communication across global teams
• Strong customer focus and internal stakeholder support
• Ability to manage multiple tasks in a fast-paced global environment
• Independent yet collaborative; cross-functional relationship building
• Working knowledge of CRM and ERP systems (Salesforce, NetSuite, Oracle)
• Proficiency with Microsoft Office (Excel, PowerPoint, Outlook)
• Ability to document processes and drive continuous improvement

Responsibilities

• Train, coach, and support Global Sales Analysts on quoting, estimating systems, data hygiene, and project closures
• Serve as primary contact for sales operations issues related to project closures and timely execution
• Act as liaison between Sales and Supply Chain to resolve planning discrepancies
• Partner with Sales Enablement to standardize onboarding for Sales Analysts and ongoing training
• Maintain and update Sales Operations process documentation and work instructions
• Participate in project handoff meetings to identify improvement opportunities
• Audit global handoff checklists and ensure process compliance
• Provide coverage for Sales Analyst duties during vacations or workload spikes
• Assist with ad hoc reporting, opportunity cleanup, and data quality initiatives
• Participate in testing and validation of estimator enhancements and other tools

Skills

Excellent communication

Attention to detail

Coaching ability

Excel skills

Analytical thinking

Innovative mindset

Teamwork

Continuous improvement

Discipline

Customer focus

Integrity

AI interest

Education

Bachelor’s degree in business, finance, engineering, accounting, operations

MBA or related field

Tools

Salesforce

NetSuite

Oracle ERP

Excel

PowerPoint

Outlook

Job description

Job Description:

The Global Sales Operations Training & Process Analyst is responsible for training, coaching, and supporting Global Sales Analysts to ensure consistent execution of global sales operations processes and best practices. This role supports the daily execution and continuous improvement of global sales operations by partnering with Sales, Operation, Supply Chain, Sales Enablement, and other cross-functional teams to ensure accurate project execution, timely project closures, process compliance, and data integrity. The analyst also helps maintain standardized processes, supports continuous improvement initiatives, and contributes to achieving business objectives.

We are looking for someone who demonstrates:

• Excellent communication skills
• Strong attention to detail
• Patience and Coaching Ability
• Excel in fast-paced high-pressure environment
• Analytical and Critical Thinking
• Passionate drive to innovate and create
• Consistent interactive teamwork
• Desire for continuous improvement, top performance and winning
• Thoughtful, fast, disciplined execution
• Relentless customer focus
• Integrity as a core value
• Interest in exploring and utilizing Artificial Intelligence (AI) to drive innovation and scale processes

Here is a glimpse of what you’ll do…

• Train, coach, and support Global Sales Analysts on quoting and estimating systems and tools, task management, data hygiene, and project closing procedures.
• Serve as the primary point of contact for sales operations issues related to project closures, resolving operational obstacles and ensuring timely completion.
• Act as the liaison between Sales and Supply Chain to resolve planning discrepancies and operational issues affecting committed projects.
• Partner with the Sales Enablement team to ensure a standardized global onboarding process for Sales Analysts and support ongoing training initiatives.
• Maintain and update Sales Operations process documentation and work instructions.
• Participate in project handoff meetings to identify opportunities for process improvement.
• Audit and review all global handoff checklists and follow up with the team to ensure process compliance.
• Provide coverage for Sales Analyst responsibilities during vacations, absences, or workload fluctuations.
• Assist with ad hoc reporting, opportunity cleanup, and data quality initiatives.
• Participate in the testing and validation of estimator enhancements and other sales tools.

Here is some of what you’ll need (required)…

• Bachelor’s degree in business, finance, engineering, accounting, operations, or Master’s degree in business administration (MBA) or a related field.
• 8 + Experience in sales operations, commercial operations, customer support, or a related analytical role.
• Strong analytical and critical thinking skills with the ability to identify issues, evaluate options, and implement effective solutions.
• Excellent verbal and written communication skills, with the ability to communicate effectively across global teams.
• Strong customer focus, with a commitment to providing exceptional support to internal stakeholders.
• Ability to prioritize multiple tasks and work effectively in a fast-paced, global environment.
• Self-motivated, with the ability to work independently while contributing to a collaborative team environment.
• Ability to build collaborative relationships and work effectively with cross-functional teams, including Sales, Supply Chain, and Sales Enablement.
• Working knowledge of CRM and ERP systems, such as Salesforce, NetSuite, Oracle, or similar business applications.
• Proficiency with Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.
• Ability to document processes clearly and identify opportunities for continuous improvement.

Here are a few of our preferred qualification…

• Experience training, coaching, or mentoring employees in a sales operations or commercial environment.
• Experience working in both startup environments and global public companies.
• Experience developing, maintaining, and documenting standard operating procedures (SOPs), business processes, and training materials.
• Experience analyzing business processes and implementing continuous improvement initiatives.
• Experience in the Solar Industry is a plus.
• Experience supporting global or cross-functional teams in a multinational organization.

Nextpower offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextpowers benefits please view our company website at www.Nextpower.com.

Pay is based on market location and may vary based on factors including experience, skills, education, and other job-related considerations. The annual target total cash compensation for this position is $140,000–$155,000, which includes base salary and target commission. Actual compensation may vary based on sales target achievements. This role is also eligible for equity as part of the total compensation package. (Applicable to California)

At Nextpower, we are driving the global energy transition with an integrated clean energy technology platform that combines intelligent structural, electrical, and digital solutions for utility-scale power plants. Our comprehensive portfolio enables faster project delivery, higher performance, and greater reliability, helping our customers capture the full value of solar power. Our talented worldwide teams are redefining how solar power plants are designed, built, and operated every day with smart technology, data-driven insights, and advanced automation. Together, we’re building the foundation for the world’s next generation of clean energy infrastructure.

Nextpower is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are Nextpower