Global Sales Manager - Americas (Remote Opportunity)

Hispanic Alliance for Career Enhancement; Chicago (IL); Remote; USD 74,000 - 93,000; Full time

Job summary

A leading hospitality company is seeking a Global Sales Manager in Chicago, IL to develop strategic partnerships and oversee sales strategies. Ideal candidates will have over 3 years of experience in hotel sales and a strong customer service mindset, focusing on increasing revenue and nurturing relationships with global accounts. The role offers flexibility and numerous benefits including free hotel stays and work-life initiatives.

Benefits

Annual allotment of free hotel stays

Flexible work schedule

Wellbeing initiatives

Medical, Dental, Vision benefits

401K with company match

Qualifications

• At least 3+ years of industry experience.
• Experience in hotel sales operations.
• Strong understanding of global travel.

Responsibilities

• Implement and oversee Hyatt's sales strategy.
• Develop long-term strategic global accounts.
• Create and implement strategic action plans.

Skills

Customer service mindset

Strong communication skills

Organizational skills

Problem-solving

Education

Bachelor's degree preferred

Tools

MS Office

Cvent Transient (Lanyon)

Job description

Summary

The Opportunity
Hyatt Hotels Corporation seeks an enthusiastic Global Sales Manager to join our Hyatt Sales Force - Global Enterprise team. The Global Enterprise team is responsible for developing long-term, strategic partnerships with corporate travel customers and the meetings and events teams for a designated set of Global Accounts. The Global Sales Manager works with their Global Director to set the account management strategy for each account, and to implement and oversee the tactics and initiatives that will increase Hyatt's performance across all regions.

In this role, you will be collaborating closely with the broader Hyatt Sales Force team, where you'll be instrumental in continuing to make Hyatt a leading hospitality company. You will be part of a team that is passionate about our purpose, committed to nurturing curiosity and new skills, and building connections across the organization with colleagues, customers, and guests.

Who We Are

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues and our guests have been at the heart of our business and helped Hyatt become one of the best and fastest-growing hospitality brands in the world.

Why Now?

This is an exciting time to be at Hyatt. We are growing rapidly and are looking for passionate changemakers to be a part of our journey. The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.

How We Care for Our People

What sets us apart is our purpose-to care for people so they can be their best. Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.

We're proud to have earned a place on Fortune's prestigious 100 Best Companies to Work For list for the last ten years. This recognition is a testament to the tremendous way our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.

Benefits

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Who You Are

As our ideal candidate, you understand the power and purpose of our culture of care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and well-being. You enjoy working with others, are results-driven, and are looking for a variety of opportunities to develop personally and professionally.

The Role

Responsibilities include working in tandem with the Global Director to implement and oversee Hyatt's sales strategy, strategic objectives, and tactics/initiatives for our Global Enterprise Accounts. This position will be responsible for developing and nurturing long-term strategic global accounts/relationships with a focus on increasing revenue.

• Create and implement strategic action plans for a portfolio of accounts to meet/exceed revenue goals
• Effectively communicate and bring Hyatt's story to life
• Champion new and need hotels and other company initiatives and priorities
• Resourcefully engage all areas of the organization to find collaboration opportunities, experiment, and secure the sale
• Be the one-stop shop problem solver for all assigned HSF accounts
• Plan and organize sales calls and business travel, including customer appointments, quarterly business reviews, tradeshow/industry event participation, Fam Trips, and internal meetings as appropriate
• Manage annual corporate travel RFP process
• Possess a strong customer service mindset
• Engage with hotel sales teams, operators, and owners to build rapport and support our shared sales goals
• Stay current on market conditions, forecasts, and trends and translate to action with proactive measures to drive sales
• Maintain a high level of productivity while working independently in a fast-paced and relatively autonomous environment
• Demonstrate strong follow-up, organizational skills, and leadership mindset
• Demonstrate a commitment to Hyatt's core values

Qualifications

Experience Required:

• At least 3+ years of experience in industry experience
• At least 3 years of related industry experience
• Has worked within hotel sales operations
• Strong understanding of global travel and a network of contacts

Experience Preferred:

• Bachelor's degree preferred
• Comprehensive knowledge of Hotels and Sales Practices
• Experience selling corporate travel and meetings/events preferred
• Experience with Master Sales Agreements/MSAs for meeting/event customers
• MS Office, Cvent Transient (Lanyon), and Envision preferred

We welcome you: Research shows that individuals tend to apply to jobs only if they meet all the listed job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

The salary range for this position is $74,700 - $92,250. The final pay rate/salary offered to the successful candidate will depend on experience, skill level and other qualifications for the role, as well as the location of the performance of work. Pay for the successful candidate will meet local requirements, including minimum wage rate.

Hyatt is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture.