Global Sales Director, Luxury (Remote Opportunity)

Lensa; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a passionate Global Sales Director to drive growth within the Luxury segment. This remote role focuses on strategic account management, market analysis, and collaboration with regional teams to enhance market share across luxury hotels. The ideal candidate will possess strong communication and leadership skills, with a proven track record in luxury sales. Join a dynamic team dedicated to fostering diversity and inclusion, where your contributions will directly impact the company's success and growth in the hospitality market.

Benefits

Paid Time Off

Medical Benefits

Diversity and Inclusion Initiatives

Qualifications

• 5+ years in global and luxury sales experience.
• Proven success in achieving sales targets and market share growth.
• Strong relationship-building and negotiation skills.

Responsibilities

• Develop strategic account plans for luxury accounts.
• Manage customer relationships and drive market share.
• Represent Hyatt at industry events as a brand ambassador.

Skills

Fluent in Spanish

Fluent in English

Sales and Marketing

Customer Relationship Management

Negotiation Skills

Presentation Skills

Leadership

Education

Bachelor’s degree in Sales, Marketing, or Hospitality Management

Tools

MS Office

Lanyon

Reserve

Opera

Oracle

Envision

Job description

Global Sales Director, Luxury (Remote Opportunity)

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Description

The Opportunity

Hyatt Hotels Corporation is seeking an enthusiastic and experienced Global Sales Director for our Hyatt Sales Force Americas team. This role focuses on growth and business development within our Luxury account portfolio and supports our Luxury brand portfolio. The Global Sales Director will be responsible for geographic luxury market strategy, stakeholder communication, market trend analysis, and driving market share and revenue growth across our luxury hotels. Collaboration with regional leadership and leading growth initiatives including new hotels, focus hotels, and business development are key. This position offers a unique opportunity for a global seller passionate about strategic account management, customer events, hotel training, marketing strategies, and working with a collaborative global team to achieve organizational objectives aligned with our Purpose of Care. This is a remote role based in South America, preferably Colombia. You will join a team dedicated to diversity, equity, and inclusion, fostering curiosity, skill development, and stakeholder engagement.

Who We Are

At Hyatt, we believe in belonging and creating a culture of care, where colleagues become family. Since 1957, our focus has been on our people and guests, helping Hyatt become a leading hospitality brand with ongoing growth and new opportunities. Our success is rooted in our people, turning trips into journeys, encounters into experiences, and jobs into careers.

Why Now?

This is an exciting time at Hyatt. We are expanding rapidly and seek passionate changemakers to join our journey. The hospitality industry remains resilient, offering dynamic upward mobility, and Hyatt is no exception.

How We Care For Our People

Our purpose is to care for people so they can be their best. Every decision is made with this in mind. Our care for colleagues is central to our success, reflected in our inclusion, empathy, and respect. Hyatt has been recognized on Fortune’s 100 Best Companies to Work For list for ten consecutive years, a testament to our culture of belonging and support.

Benefits

• Paid Time Off, Medical, and other benefits

Diversity, Equity, and Inclusion

We are committed to a diverse, equitable, and inclusive culture, reflecting the world we serve. Our teams are diverse in culture, ethnicity, gender, age, abilities, and identities. We aim to reflect and serve our community through our hiring, partnerships, and practices. Learn more on the Hyatt career page under 'Why Hyatt'.

Who You Are

You embody Hyatt’s Culture of Care and core values: Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being. You enjoy teamwork, are results-driven, and seek personal and professional growth opportunities.

The Role

The primary responsibility is developing strategic account plans to generate new revenue within our Luxury Accounts in the luxury and lifestyle segment. You will focus on expanding Hyatt’s presence in Latin America, particularly with travel agencies, concierge services, private clubs, and private aviation. Responsibilities include managing accounts, nurturing long-term relationships, driving market share, and supporting hotel sales efforts through events, tradeshows, and familiarization trips.

• Create and maintain strategic account plans with targets, engagement strategies, and reviews.
• Support hotel premium sales and market positioning aligned with budgets and priorities.
• Collaborate with Hyatt Sales Force colleagues to retain and grow key accounts.
• Identify and target luxury accounts using analytics and prospecting strategies.
• Manage customer relationships and problem-solving for assigned accounts.
• Travel as needed for entertainment, meetings, and industry events.
• Maintain high visibility through direct solicitation, calls, and communications.
• Ensure sales contracts follow policies and are commercially sound.
• Stay informed on market trends and customer needs, sharing insights internally.
• Assist hotel teams with customer engagement, events, and presentations.
• Manage event budgets and curate branded experiences.
• Represent Hyatt at industry events as a brand ambassador.
• Support new hotel account acquisition, especially in the luxury segment.
• Organize familiarization trips and conduct product presentations.
• Prepare activity and sales reports regularly.
• Demonstrate strong organizational, follow-up, and leadership skills.
• Work independently in a fast-paced environment, showing initiative and professionalism.
• Communicate effectively with stakeholders at all levels, virtually and in person.

Qualifications

Experience Required:

• Fluent in Spanish and English
• Bachelor’s degree or equivalent experience in sales, marketing, or hospitality management
• At least 5 years in global and luxury sales
• Experience with luxury, leisure, lifestyle, group, and transient segments
• Proven success in achieving sales targets and growing market share
• Excellent communication, negotiation, and presentation skills
• Customer-focused with strong relationship-building skills
• Ability to influence stakeholders and develop new partnerships
• Leadership qualities, agility, and a challenge-oriented mindset
• High professionalism, integrity, and ethics
• Passion for diversity, curiosity, and connection-building

Preferred Experience:

• Knowledge of hotel operations and sales practices
• Leadership experience
• Proficiency in MS Office, Lanyon, Reserve, Opera, Oracle, Envision

Other duties may be assigned as needed.

We Welcome You

Hyatt encourages applications from women, people of color, and other underrepresented groups. Even if you don’t meet every qualification, if you feel inspired, apply and share your unique experiences. We look forward to your application.

Location: Colombia-Bogotá

Organization: Hyatt Corporate Office, Chicago

Job Level: Full-time

Job: Sales

Req ID: BOG000158

Hyatt is an equal opportunity employer. We do not discriminate based on race, gender, age, religion, disability, or other protected statuses.