Global Recruiting Coordinator

Mercy Ships; Town of Texas (WI); Remote; USD 60,000 - 80,000; Full time

Job summary

Mercy Ships is seeking a Global Recruiting Coordinator to enhance candidate experiences in international recruitment. This remote role involves responsible engagement with applicants, conducting screenings, and coordinating interviews while maintaining compliance and recruiting standards. A bachelor's degree or relevant experience is preferred, alongside strong communication and organizational skills.

Qualifications

• 1-3 years of experience in recruitment or HR.
• Experience conducting applicant screenings and interviews.
• Strong background in customer service.

Responsibilities

• Engage with candidates and conduct initial screenings.
• Coordinate interviews and maintain application records.
• Ensure compliance with recruitment standards and guidelines.

Skills

Interpersonal skills

Communication skills

Attention to detail

Organizational skills

Education

Bachelor’s degree in Human Resources, Business Administration, Communications

Tools

Applicant Tracking Systems (ATS)

Job description

Mercy Ships is a global faith-based charity that uses hospital ships to bring life-changing surgeries and transformational medical training to people in some of the most challenging contexts along the African coast. For over 40 years, Mercy Ships has been delivering lasting hope and healing through safe surgical care, while working alongside partners and stakeholders to strengthen local healthcare systems in more than 55 countries. Since the inception of this dream by founders Don and Deyon Stephens in 1978, Mercy Ships has served more than 2.7 million direct beneficiaries without regard for race, gender, or religion.

The Opportunity

Do you have a heart for the hurting and a desire to invest your talents and experiences into a mission with eternal significance? For every transformative surgery that takes place onboard one of our Mercy Ships, there are dozens of men and women being used of the Lord to prepare the way through their vocational gifts and talents!

**Compensation Range for This Position Is $19 - $21.78/HR

These positions are 1 Year, Limited Term REMOTE opportunities

Mercy Ships is seeking 2 Global Recruiting Coordinator’s to engage with candidates throughout the recruitment process, ensuring a high-touch and efficient experience. This role includes responding to inquiries, conducting initial screenings, coordinating interviews, and ensuring complete and qualified applications are delivered to the Global Recruiting Sector Leader. The Recruiting Coordinator plays a key role infacilitatinga smooth candidate journey whilemaintainingaccuratedata and supporting the overall recruitment strategy. Flexibility isrequired, as early morning work may be necessary to accommodate applicants in different time zones.

How You’ll Contribute

Applicant Engagement & Initial Screening

• Engage with candidates by responding promptly to inquiries, providing clear and accurate information about Mercy Ships’ opportunities, mission, and values.
• Deliver a high-touch candidate experience, ensuring clear expectations and timely follow-ups.
• Maintain consistent and personalized communication with applicants throughout the process.

  Screening & Application Processing

• Conduct thorough initial screenings of volunteer applications to assess qualifications, availability, and alignment with Mercy Ships’ needs.
• Submit completed and qualified candidate screenings for review.
• Ensure application records are complete, accurate, and stored properly in the relevant People & Culture (P&C) systems.
• Identify alternate, suitable roles for applicants as needed.
• Track application progress, ensuring all necessary documents and references are collected before official review.

  Interview Coordination & Scheduling

• Schedule and coordinate interviews between candidates and Resource Managers, ensuring availability across global time zones.
• Assign and review video interviews, ensuring alignment with role requirements.
• Communicate interview details and expectations clearly to both candidates and interviewers.

  Application Submission & Quality Control

• Ensure all applications are complete, qualified, and meet the necessary requirements before submission to the Global Recruiting Sector Leader.
• Maintain accurate records, tracking applicant progress and key recruitment metrics.
• Proactively communicate application status updates to relevant stakeholders.

  Compliance & Continuous Improvement

• Stay informed on Mercy Ships’ job requirements, policies, procedures, and service conditions.
• Ensure recruiting processes align with organizational standards and data integrity best practices.
• Identify opportunities for process improvements to enhance candidate engagement and operational efficiency.

  Flexibility & Global Coordination

• Adapt work schedules as needed to accommodate applicants in various time zones.
• Collaborate with team members across global locations to ensure smooth operations.

  Organizational Alignment & Compliance

• Maintain alignment with Mercy Ships Core Values, Code of Conduct, and follow all policies and procedures published on Navigator.
• Ensure compliance with all volunteer credentialing, background checks, and onboarding requirements.

  Other Duties

• Additional responsibilities may be assigned that are not included in the information provided in this job description.

  Mercy Ships Culture and Alignment

• Is aligned with Mercy Ships’ mission, core values, culture and Code of Conduct. Takes an active role in supporting the Community of Faith and lives out our Core Values. Achieves a high level of trust in relationships, respects others, is open and honest, and admits mistakes.

  Teamwork

• Works cooperatively and actively engages with others by sharing responsibilities and information. Develops rapport with team members and maintains positive working relationships through clear and effective communication.

  Business Function

• Shows technical and professional expertise for their scope of work and maintains stakeholders focus, seeking to meet the expectations, requirements, and needs of internal and external stakeholders.

  Physical and Mental Demands

• Ability to sit at a desk and work on a computer for extended periods.
• Occasionally required to lift materials (e.g., files, office supplies) up to 15 pounds.
• Reasonable accommodation may be made to perform the essential functions of the job.

  Collaboration

• Requires frequent interaction with team members, volunteers, department heads, and external stakeholders.

  Pacing & Workflow

• Fast-paced role requiring the ability to manage multiple priorities simultaneously and meet deadlines.

  Some Travel

• Occasional travel may be required for staff training or conferences.

  Emotional Resilience

• May involve discussions with volunteers navigating complex onboarding processes, visa issues, or compliance requirements.

  The Ideal Candidate

• Strong interpersonal and communication skills, both written and verbal.
• Excellent attention to detail and accuracy in data management.
• Ability to prioritize tasks, manage multiple applicants, and meet deadlines.
• A proactive and problem-solving approach to recruitment challenges.
• Strong organizational skills and ability to work independently while collaborating with teams.
• Adaptability and resilience in a fast-paced, international environment.
• Supportive of Mercy Ships mission, vision, and committed to its core values.
• Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.

Education & Experience

• Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field (preferred, but not required).
• Equivalent experience in recruiting, talent acquisition, or volunteer management may be considered in place of formal education.
• 1-3 years of experience in recruitment, talent acquisition, HR, or volunteer management.
• Experience conducting applicant screenings, interviews, and reference checks.
• Strong background in customer service, relationship management, or engagement strategies.
• Experience using applicant tracking systems (ATS) or HR databases preferred.
• Successful completion of Mercy Ships Entry Training will be required within the first year.

Pour your God-given talents into a mission with eternal return on investment -- join the Mercy Ships Crew, today!

This is a paid position. To explore our many Mercy Ships volunteer opportunities, please visit us at: https://www.mercyships.org/get-involved/volunteer/

**Compensation range listed is for U.S. hires only. Actual compensation may vary dependent upon location of hire.