Global Quality Systems & Training Manager

Grifols; Toledo (OH); On-site; USD 110,000 - 140,000; Full time

Job summary

Grifols in Toledo, OH seeks a Quality Systems & Training Manager to lead the donor center's quality management system, drive continuous improvement, and coordinate corrective actions. The role collaborates with the Center Manager to maintain product quality, donor safety, and regulatory compliance.

The ideal candidate will have a Bachelor of Science degree with experience in quality systems, audits, training oversight, and root-cause analysis to resolve issues efficiently and ensure adherence to

Qualifications

• Bachelor of Science degree or equivalent is required.
• Experience overseeing quality management systems in a plasma/donor center is preferred.
• Proven ability to lead internal and external audits and corrective actions.

Responsibilities

• Maintains oversight of the center’s quality management system and drives continuous quality improvement.
• Directs and monitors processes to ensure compliance with state, federal, and company SOPs.
• Maintains center training program and staff competency, auditing training records.
• Collaborates with Center Manager to ensure donor center operations meet product quality and safety standards.
• Oversees audits, CAPAs, and corrective actions, with follow-up and documentation.
• Performs root-cause analysis for deviations and customer complaints related to safety and product quality.
• Oversees product and biohazard waste shipments and labeling documentation.
• Performs employee training observations and ensures proper supplies meet quality requirements.

Skills

Quality management

SOP development

Audits

Training program management

Root cause analysis

Education

Bachelor of Science degree or equivalent

Job description

Grifols in Toledo, OH seeks a Quality Systems & Training Manager to lead the donor center's quality management system, drive continuous improvement, and coordinate corrective actions. The role collaborates with the Center Manager to maintain product quality, donor safety, and regulatory compliance.

The ideal candidate will have a Bachelor of Science degree with experience in quality systems, audits, training oversight, and root-cause analysis to resolve issues efficiently and ensure adherence to