Global Quality Programs Lead (8D) – Remote/Hybrid

Lam Research; Tualatin (OR); Hybrid; USD 120,000 - 160,000; Full time

Job summary

Lam Research is seeking a Program Manager to own key quality programs and lead the 8D improvement process across global sites. You’ll collaborate with cross-functional teams in engineering, manufacturing, and supply chain to resolve nonconformances and drive customer satisfaction.

You’ll apply structured problem solving (8D, DMAIC, PDCA) and Lean Six Sigma, coach record owners, and analyze data to reduce cycle times and improve audits.

Qualifications

• 15 years of related experience with a bachelor’s degree, 12 years of experience with a master’s degree or 8 years of experience with a Ph.D.
• Experience as a Project/Program Manager with escalating responsibilities.
• Demonstrated ability in advanced structured problem-solving methodologies (8D, DMAIC, PDCA), Lean Six Sigma, and other established quality tools.
• Knowledge and application of change management methodologies across a global organization.

Responsibilities

• Optimize the design, deployment, execution, and measurement of Lam’s Key Quality Programs.
• Ensure successful resolution of nonconformances to positively impact Lam’s customers.
• Proactively use nonconformance data analysis to improve manufacturing practices and supplier part quality and decrease Cost of Poor Quality.
• Influence and enhance Lam's Quality culture by advocating for strong problem-solving skills across the organization.
• Perform assessments and audits of in-flight 8D records and improve outcomes via coaching or mentoring record owners toward successful resolution, including recurrence prevention across global sites.
• Perform data analysis to understand root causes of cycle time completion delays and below-target audit scores; collaborate with stakeholders for developing solutions.

Skills

Project management

Program management

Problem solving

Lean Six Sigma

DMAIC/PDCA

8D/PDCA

Change management

Data analysis

Cross-functional leadership

Quality tools

Education

Bachelor in STEM

Master's degree

PhD

Tools

Quality tools

Data analytics tools

AI applications

Job description

Lam Research is seeking a Program Manager to own key quality programs and lead the 8D improvement process across global sites. You’ll collaborate with cross-functional teams in engineering, manufacturing, and supply chain to resolve nonconformances and drive customer satisfaction.

You’ll apply structured problem solving (8D, DMAIC, PDCA) and Lean Six Sigma, coach record owners, and analyze data to reduce cycle times and improve audits.