Global Quality Assurance Coordinator - Testing & Compliance

New Era Cap, LLC; Buffalo (NY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

On-site role in Buffalo

Paid parking

Employee discounts

Professional development opportunities

Generous PTO

World-class benefits

Job summary

New Era Cap, LLC invites a Coordinator, Quality Assurance to join our on-site team in Buffalo, NY. You will organize QA activities, maintain archival testing records, and ensure compliance across headwear, apparel, and accessories global programs.

The role requires a Bachelor’s degree in apparel or related field and 1–3 years’ experience in quality or testing roles. On-site presence five days a week with competitive salary and strong benefits.

Qualifications

• Knowledge of quality processes in apparel/textiles
• Apparel quality management expertise
• Understanding of product safety standards and compliance

Responsibilities

• Coordinate global testing programs and ensure SOP adherence and timely communications
• Maintain quality archives and KPIs across testing programs
• Ensure materials meet NY and global safety standards for products
• Develop knowledge of domestic and international compliance requirements and RS Ls
• Monitor updates to government safety requirements affecting products
• Review inspector reports for data accuracy and quality compliance
• Analyze defect data to evaluate vendor performance
• Approve CPCs and regulatory vendor documentation
• Lead investigations of returns and manage vendor chargebacks for quality misses
• Support internal defect auditing and drive quality improvements
• Oversee quarterly testing programs with vendors for fabrics, trims, components
• Provide training on New Era policies related to product integrity
• Facilitate collaboration with internal teams and external labs for testing requests

Skills

Apparel quality processes

Apparel quality management

Product testing & safety standards

Analytical thinking

Reporting & communication

Multitasking under pressure

Fast-paced environment adaptation

Education

Bachelor’s degree in apparel technical or business

Job description

New Era Cap, LLC invites a Coordinator, Quality Assurance to join our on-site team in Buffalo, NY. You will organize QA activities, maintain archival testing records, and ensure compliance across headwear, apparel, and accessories global programs.

The role requires a Bachelor’s degree in apparel or related field and 1–3 years’ experience in quality or testing roles. On-site presence five days a week with competitive salary and strong benefits.