Global Product Support

Applied Materials, Inc.; Santa Clara (CA); On-site; USD 163,000 - 224,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus and stock award program

Job summary

Applied Materials, Inc. is expanding its engineering and reliability teams in Santa Clara, CA. The company leads in materials science solutions powering semiconductor devices and displays, offering a comprehensive benefits package and performance bonuses.

The role focuses on design-for-service, CAPA, and failure analysis with extensive collaboration across engineering, Q&R, and training teams. Ideal candidates bring robust engineering expertise and problem-solving for advanced product support.

Responsibilities

• Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent
• Contribute to the FMECA process
• Develop new procedures and Best Known Methods (BKMs) to service new products
• Participate in Engineering Design Reviews
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
• Participate in or own CAPA process
• Conduct or facilitate Failure Analysis (FA) if needed
• Drive resolution of key issues with Engineering
• Own beta site test plans and reporting
• Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
• Functional Knowledge Demonstrates depth and/or breadth of expertise in own specialized discipline or field
• Business Expertise Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Leadership May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
• Problem Solving Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
• Impact Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
• Interpersonal Skills Communicates difficult concepts and negotiates with others to adopt a different point of view

Job description

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology.

What We Offer

Salary: $163,000.00 - $224,000.00

Location: Santa Clara,CA

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

• Ensure legacy corrective actions and Lessons Learned are captured in New Products design intent.
• Contribute to the FMECA process.
• Develop new procedures and Best Known Methods (BKMs) to service new products.
• Participate in Engineering Design Reviews
• Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues
• Participate in or own CAPA process.
• Conduct or facilitate Failure Analysis (FA) if needed
• Drive resolution of key issues with Engineering.
• Own beta site test plans and reporting
• Align with Global Technical Training (GTT) on overall training plans for new products, train the trainers.
• Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
• Functional Knowledge Demonstrates depth and/or breadth of expertise in own specialized discipline or field
• Business Expertise Interprets internal/external business challenges and recommends best practices to improve products, processes or services
• Leadership May lead functional teams or projects with moderate resource requirements, risk, and/or complexity
• Problem Solving Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions
• Impact Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies
• Interpersonal Skills Communicates difficult concepts and negotiates with others to adopt a different point of view

Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 25% of the Time Relocation Eligible: No

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users.

If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at [e-mail], or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.