Global Procurement Systems Consultant

MetLife; Cary (NC); Hybrid; USD 78,000 - 104,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

MetLife’s Global Business Solutions (GBS) team provides enterprise-wide procurement and workforce management services, enabling scalable, compliant solutions across the organization. The Procurement Systems Consultant acts as SME for Beeline, Ariba, Zip, and Aravo, partnering with Procurement, HR, IT, Security, and vendors to drive data integrity, governance, and continuous improvement.

The role focuses on operational support, system enhancements, and change management to deliver tangible value

Qualifications

• Bachelor's degree in Business, Information Systems, Supply Chain, Human Resources, or related field, or equivalent experience.
• 5+ years of experience supporting enterprise procurement, workforce management, or related business systems.
• Experience leading UAT testing, system enhancements, and process improvement initiatives.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication skills with the ability to work across global teams.

Responsibilities

• Serve as SME and administrator for procurement and workforce management platforms.
• Manage complex system issues, escalations, and operational support activities.
• Coordinates and supports system enhancement initiatives and change activities
• Oversee integrations, data quality, and compliance controls across connected systems.
• Support contingent workforce lifecycle processes, including onboarding, transfers, extensions, and offboarding.
• Partner with business stakeholders and vendors to optimize processes and improve user experience.
• Develop and maintain documentation, training materials, and operational procedures.
• Monitor system performance, identify improvement opportunities, and support governance initiatives.

Skills

Analytical skills

Problem-solving

Stakeholder management

Communication

Education

Bachelor's degree in Business/IS/Supply Chain/HR or related field

Tools

Beeline

Ariba

Zip

Aravo

APIs & integrations

Job description

Description and Requirements

The Team You Will Join

MetLife’s Global Business Solutions (GBS) team delivers enterprise-wide solutions and services with agility and efficiency, enabling scaled capabilities across our global organization. GBS comprises of enterprise teams leading change initiatives, vendor management and procurement, business resilience, and end-to-end shared services through MetLife’s Global Capability Center, which delivers solutions in technology, service, operations, and finance. By driving enterprise-wide solutions at scale, and through seamless collaboration across global business functions, you’ll help MetLife create value and stay ahead in an ever-evolving landscape. Join a team that transforms challenges into opportunities and delivers lasting success across the enterprise.

The Opportunity

The Procurement Systems Consultant serves as a functional subject matter expert for enterprise procurement and workforce management platforms, including Beeline, Zip, Aravo, and Ariba. This role assists with operational support, system enhancements, data integrity, continuous process improvement, and platform governance. The Consultant partners with Procurement, HR, IT, Security, and external vendors to deliver stable, compliant, and scalable solutions that support global business operations. This is an exciting opportunity join a talented and dynamic team focused on delivering innovative solutions that create immediate value for our Global Procurement organization.

Key Responsibilities

• Serve as SME and administrator for procurement and workforce management platforms.
• Manage complex system issues, escalations, and operational support activities.
• Coordinates and supports system enhancement initiatives and change activities
• Oversee integrations, data quality, and compliance controls across connected systems.
• Support contingent workforce lifecycle processes, including onboarding, transfers, extensions, and offboarding.
• Partner with business stakeholders and vendors to optimize processes and improve user experience.
• Develop and maintain documentation, training materials, and operational procedures.
• Monitor system performance, identify improvement opportunities, and support governance initiatives.

Required Qualifications

• Bachelor's degree in Business, Information Systems, Supply Chain, Human Resources, or related field, or equivalent experience.
• 5+ years of experience supporting enterprise procurement, workforce management, or related business systems.
• Experience leading UAT testing, system enhancements, and process improvement initiatives.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication skills with the ability to work across global teams.

Preferred Qualifications

• 2+ years of prior experience as Beeline Client Admin
• Expertise in APIs and related integrations
• Experience administering SaaS platforms such as Beeline, Ariba, Zip, Aravo, or similar solutions.
• Strong understanding of system integrations, data governance, and operational controls.
• Familiarity with applying AI-assisted tools and techniques to enhance development, data analysis, or operational workflows, including understanding limitations, validations and responsible use

#LI-WRAPJOB

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $78,000 - $104,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please [1] click here.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World’s 25 Best Workplaces™ , as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").

If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.References

Visible links1. https://www.metlife.com/content/dam/metlifecom/us/noindex/pdf/HR-US-Benefits/US-Benefits-Overview-10-13-2025.pdf2. https://www.metlifecareers.com/ml/GreatPlaceToWork