Global Procurement Systems Consultant

MetLif; Cary (NC); Hybrid; USD 78,000 - 104,000; Full time

Benefits offered by this job

Medical, prescription, vision & dental

Life insurance

401(k) with employer matching

Disability insurance

Employee Assistance Program (EAP)

Job summary

MetLife’s Global Business Solutions (GBS) team seeks a Procurement Systems Consultant to serve as SME for Beeline, Zip, Aravo and Ariba. You’ll support operations, governance, data integrity, and platform enhancements across global procurement processes in a hybrid role requiring in-office work at least 3 days per week.

The role partners with Procurement, HR, IT and external vendors to deliver scalable, compliant solutions.

Qualifications

• Bachelor's degree in Business, Information Systems, Supply Chain, HR, or related field.
• 5+ years in enterprise procurement or workforce management systems.
• Experience leading UAT testing and process improvements.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication across global teams.

Responsibilities

• Serve as SME and administrator for procurement and workforce management platforms.
• Manage complex system issues, escalations, and support activities.
• Coordinate and support system enhancement initiatives and changes.
• Oversee integrations, data quality, and governance controls.
• Support contingent workforce lifecycle processes (onboarding, transfers, extensions, offboarding).
• Partner with stakeholders and vendors to optimize processes.
• Develop and maintain documentation, training, and procedures.
• Monitor system performance and drive improvements.

Skills

UAT testing

Stakeholder management

Analytical skills

Communication

Problem solving

Education

Bachelor's degree in Business / Information Systems / Supply Chain / HR or related field

Equivalent experience

Tools

Beeline

Ariba

Zip

Aravo

APIs

Job description

MetLife’s Global Business Solutions (GBS) team delivers enterprise-wide solutions and services with agility and efficiency, enabling scaled capabilities across our global organization. GBS comprises of enterprise teams leading change initiatives, vendor management and procurement, business resilience, and end-to-end shared services through MetLife’s Global Capability Center, which delivers solutions in technology, service, operations, and finance. By driving enterprise-wide solutions at scale, and through seamless collaboration across global business functions, you’ll help MetLife create value and stay ahead in an ever-evolving landscape. Join a team that transforms challenges into opportunities and delivers lasting success across the enterprise.

The Opportunity

The Procurement Systems Consultant serves as a functional subject matter expert for enterprise procurement and workforce management platforms, including Beeline, Zip, Aravo, and Ariba. This role assists with operational support, system enhancements, data integrity, continuous process improvement, and platform governance. The Consultant partners with Procurement, HR, IT, Security, and external vendors to deliver stable, compliant, and scalable solutions that support global business operations. This is an exciting opportunity join a talented and dynamic team focused on delivering innovative solutions that create immediate value for our Global Procurement organization.

Key Responsibilities

• Serve as SME and administrator for procurement and workforce management platforms.
• Manage complex system issues, escalations, and operational support activities.
• Coordinates and supports system enhancement initiatives and change activities
• Oversee integrations, data quality, and compliance controls across connected systems.
• Support contingent workforce lifecycle processes, including onboarding, transfers, extensions, and offboarding.
• Partner with business stakeholders and vendors to optimize processes and improve user experience.
• Develop and maintain documentation, training materials, and operational procedures.
• Monitor system performance, identify improvement opportunities, and support governance initiatives.

Required Qualifications

• Bachelor's degree in Business, Information Systems, Supply Chain, Human Resources, or related field, or equivalent experience.
• 5+ years of experience supporting enterprise procurement, workforce management, or related business systems.
• Experience leading UAT testing, system enhancements, and process improvement initiatives.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication skills with the ability to work across global teams.

Preferred Qualifications

• 2+ years of prior experience as Beeline Client Admin
• Expertise in APIs and related integrations
• Experience administering SaaS platforms such as Beeline, Ariba, Zip, Aravo, or similar solutions.
• Strong understanding of system integrations, data governance, and operational controls.
• Familiarity with applying AI-assisted tools and techniques to enhance development, data analysis, or operational workflows, including understanding limitations, validations and responsible use

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $78,000 - $104,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife’s U.S. benefits, please.

About MetLife

Recognizedon Fortune magazine's list of the "World's Most Admired Companies",Fortune World’s 25 Best Workplaces™, as well as the "Fortune 100 Best Companiesto Work For®", MetLife, through its subsidiaries and affiliates, is one of theworld’s leading financial services companies; providing insurance, annuities,employee benefits and asset management to individual and institutionalcustomers. With operations in more than 40 markets, we hold leading positionsin the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We’re looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purposeis simple - to help our colleagues, customers, communities, and the world atlarge create a more confident future. United by purpose and guided by our corevalues - Win Together, Do the Right Thing, Deliver Impact Over Activity, andThink Ahead - we’re inspired to transform the next century in financialservices. At MetLife, it’s #AllTogetherPossible . Join us!

MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law (“protected characteristics”). If you need an accommodation due to a disability, please email us at [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace.

This posting is for a current vacancy and is anticipated to remain open for at least 90 days from the listed posting date.