Global Process Owner: W&D & Supply Chain Quality

Amgen SA; United States; Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Total Rewards Plan

Stock-based long-term incentives

Flexible work models

Group medical, dental and vision

Job summary

Amgen is seeking a Global Process Owner for Warehousing, Distribution, and Supply Chain Security. You will own global QMS processes, lead strategic roadmaps, and ensure compliance across the network.

You will collaborate with Quality and GMP/GDP teams, oversee audits, and drive change management in a complex global matrix, shaping the future of W&D/SCS processes.

Qualifications

• Doctorate or Master's with 2+ years of supply chain experience / Bachelor's with 6+ years / Associate's with 10+ years / High school with 12+ years.
• Proven GMP/GDP knowledge and experience with QMS in pharma or regulated environments.
• Experience leading global processes, governance or significant cross-functional initiatives.

Responsibilities

• Define, maintain and improve global QMS processes for W&D/SCS.
• Shape strategic direction and future-state roadmap for W&D/SCS QMS.
• Monitor regulatory developments and impact on global processes and controls.
• Provide leadership for risk-based assessments and prioritization.
• Establish process governance, metrics, risk indicators and reporting.
• Lead cross-functional initiatives to strengthen process effectiveness and compliance.
• Collaborate with Quality and GMP/GDP network to align standards.
• Provide leadership in audit/inspection response strategies and reviews.
• Lead change management for QMS and regulatory changes.
• Build a global network of SMEs to drive alignment and execution.

Skills

Leadership

GMP/GDP knowledge

QMS processes

Regulatory interpretation

Cross-functional collaboration

Global process ownership

Audits & inspections

Warehousing & distribution

Continuous improvement

AI-enabled tools

Education

Doctorate

Master’s

Bachelor’s

Associate’s

High school diploma / GED

Tools

Quality Management Systems

Job description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Global Process Owner - Warehousing, Distribution & Supply Chain Security

What you will do

Let’s do this. Let’s change the world. In this vital role you will own global QMS processes for Warehousing & Distribution (W&D) and Supply Chain Security (SCS), ensuring standardization and consistency across the network.

Responsibilities:

•Define, maintain and continuously improve global QMS processes and standards for W&D/SCS.

•Lead in shaping the strategic direction and future-state roadmap for W&D/SCS QMS processes, in partnership with key stakeholders.

•Monitor regulatory developments and interpret their potential impact on global processes, standards and controls.

•Provide strategic guidance for risk-based assessments, ensuring quality and compliance risks appropriately inform global priorities and actions.

•Establish and maintain process governance, including performance metrics, risk indicators, escalation mechanisms and management reporting.

•Lead cross-functional initiatives to strengthen global process effectiveness and compliance.

•Partner closely with Quality and the broader GMP/GDP network to align standards, expectations and implementation.

•Provide leadership and subject-matter expertise in audit and inspection response strategies and management reviews.

•Lead change management associated with QMS process and regulatory changes.

•Build and leverage a global network of SMEs and stakeholders to drive alignment, informed decision-making and effective execution.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Supply Chain professional we seek is a leader with these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of Supply Chain experience
OR
Master’s degree and 4 years of Supply Chain experience
OR
Bachelor’s degree and 6 years of Supply Chain experience
OR
Associate’s degree and 10 years of Supply Chain experience
OR
High school diploma / GED and 12 years of Supply Chain experience

Preferred Qualifications:

•Minimum 2 years leadership experience.

•Strong knowledge and demonstrated application of GMP/GDP regulations and Quality Management Systems within a pharmaceutical or similarly regulated environment.

•Demonstrated ability to interpret regulatory requirements and translate them into pragmatic, risk-based processes and controls.

•Strong understanding and application of quality/compliance risk management principles.

•Experience leading global processes, governance or significant cross-functional initiatives.

• Experience supporting and/or leading regulatory inspections and audits.

•Strong understanding of warehousing, distribution and supply chain processes.

• Demonstrated ability to lead and influence across a complex, global matrix.

•Operational Excellence / continuous improvement and process performance management experience.

•Experience as a Global Process Owner or in comparable global process leadership.

•Pharmaceutical warehousing/distribution and cold-chain experience.

• Experienced with AI-enabled tools or technologies (e.g. machine learning, automation, advanced analytics)

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.