Global Process Owner, People Experience

Google; Mountain View (CA); On-site; USD 164,000 - 239,000; Full time

Job summary

Google in Mountain View seeks a Program Manager to lead complex, multi-disciplinary projects across offices and time zones. You will coordinate stakeholders, plan requirements, manage schedules, identify risks, and communicate progress to cross-functional partners.

Salary is guided by experience with a US-based range, plus bonus target and equity. The role emphasizes data-driven insights, process optimization, and stakeholder collaboration to deliver impactful results.

Qualifications

• 7 years of experience in program management, operational design, management consulting, or HR operations leading initiatives.
• Master's degree, MBA, or advanced professional certification (e.g., PMP, Lean Six Sigma Black Belt, Change Management).
• 10 years of experience leading global process governance or shared services operations across multi-country, scaled enterprise environments.
• Demonstrated expertise in leveraging HR technology, automation, and digital platforms to streamline workflows and modernize employee/candidate experiences.
• Direct experience leading, coaching, and developing high-performing teams of program managers and process specialists.
• Proven track record of translating complex qualitative insights and quantitative performance metrics into prioritized product and service enhancements.
• Demonstrated ability to navigate ambiguous, changing environments, resolve executive-level escalations, and align conflicting cross-organizational priorities.

Responsibilities

• Draw interpretable insights from data analysis and provide data-driven strategic recommendations to stakeholders.
• Identify, assess, and monitor risks and record their evolution and influence on project/program objectives.
• Collaborate with team members and stakeholders to understand work problems and program goals and communicate program goals and objectives to stakeholders.
• Establish and track processes, hold stakeholders accountable for following processes, and identify opportunities for process improvements.
• Lead a team of individuals; set and communicate team priorities that support organizational goals. Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals and meet regularly with individuals to discuss performance and development, and provide feedback and coaching.

Education

Bachelor's degree in Business Administration, Human Resources, Operations, Engineering, or a related field, or equivalent practical experience.

Job description

• Bachelor's degree in Business Administration, Human Resources, Operations, Engineering, or a related field, or equivalent practical experience.
• 7 years of experience in program management, operational design, management consulting, or HR operations leading initiatives.

Minimum qualifications:

• Bachelor's degree in Business Administration, Human Resources, Operations, Engineering, or a related field, or equivalent practical experience.
• 7 years of experience in program management, operational design, management consulting, or HR operations leading initiatives.

Preferred qualifications:

• Master's degree, MBA, or advanced professional certification (e.g., PMP, Lean Six Sigma Black Belt, Change Management).
• 10 years of experience leading global process governance or shared services operations across multi-country, scaled enterprise environments.
• Demonstrated expertise in leveraging HR technology, automation, and digital platforms to streamline workflows and modernize employee/candidate experiences.
• Direct experience leading, coaching, and developing high-performing teams of program managers and process specialists.
• Proven track record of translating complex qualitative insights and quantitative performance metrics into prioritized product and service enhancements.
• Demonstrated ability to navigate ambiguous, changing environments, resolve executive-level escalations, and align conflicting cross-organizational priorities.

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $164000 - $239000 (USD) + 20% bonus target + equity + benefits

Responsibilities

Learn more about benefits at Google .

• Draw interpretable insights from data analysis and provide data-driven strategic recommendations to stakeholders.
• Identify, assess, and monitor risks and record their evolution and influence on project/program objectives.
• Collaborate with team members and stakeholders to understand work problems and program goals and communicate program goals and objectives to stakeholders.
• Establish and track processes, hold stakeholders accountable for following processes, and identify opportunities for process improvements.
• Lead a team of individuals; set and communicate team priorities that support organizational goals. Set clear expectations with individuals based on their level and role and aligned to the broader organization's goals and meet regularly with individuals to discuss performance and development, and provide feedback and coaching.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .