Global Process Owner - Opportunity to Cash

O-I; Perrysburg (OH); Sur place; USD 140 000 - 210 000; Plein temps

Résumé du poste

O-I, a global leader in glass packaging, seeks a Global Process Owner for Order to Cash to define strategy, govern, and continuously improve end-to-end processes. The role drives standardization, automation, and cost efficiency, embedding governance with Commercial Leaders and other functions to align priorities and ensure compliance.

The role collaborates across regions, translating cross-functional strategy into a consistent, executable plan and leading a governance team to deliver

Responsabilités

• Define and drive the long-term vision for the Order to Cash process, ensuring alignment with enterprise goals.
• Develop and maintain a global transformation roadmap focused on digital enablement, process standardization, and innovation.
• Establish and monitor KPIs to measure end-to-end performance.
• Own global Order to Cash policies and controls, ensuring clarity, consistency, and compliance.
• Promote policy adoption and compliance through effective governance, communication, training, and change management.
• Utilize robust reporting, analytics, and governance practices to provide actionable insights that enhance visibility, support decisions, and ensure compliance throughout the O2C process.

Description du poste

Company Description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft - channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

Company Description

To be the leading producer of glass bottles and jars worldwide you need passion, commitment and innovation baked into the very fabric of a business and its people. For more than 120 years, our glass makers have honed their craft - channeling their creativity into more than 1,800 patents held today. When you join O-I you become part of that story.

O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non‑alcoholic beverages, cosmetics and pharmaceuticals. We are dedicated to make what matters to shape a healthier, more sustainable and more exciting world. We transform the industry to make glass more relevant and more accessible to more people.

With nearly 19,000 employees and an unparalleled footprint spanning almost 64 plants in 18 countries, O-I is a truly global maker of glass packaging.

Job Description

Global Process Owner - Opportunity to Cash is responsible for setting the strategy, governing, and continuously improving the end-to-end process. The role is accountable to lead and drive transformation through standardization, simplification and automation across the entire process while ensuring operational excellence, cost efficiency, and process compliance. This role is a key member the Global Business Services Leadership Teams, and leads a cross-functional governance team with key Commercial Leaders that align on priorities, resolves process issues, limit customizations while ensuring appropriate risk and compliance. This role is embedded into key business decisions and is accountable for translating the cross-functional strategy into a consistent, executable plan for the organization.

Strategy

• Define and drive the long-term vision for the Order to Cash process, ensuring alignment with enterprise goals and cross-functional stakeholders including Commercial Excellence, Country Group Leaders, Finance, IT, Supply Chain, Procurement and Legal.
• Develop and maintain a global transformation roadmap focused on digital enablement, process standardization, and innovation, while influencing company priorities and investment decisions.
• Establish and monitor KPIs to measure end-to-end performance, ensuring alignment with business strategy and continuous improvement goals.
• Own global Order to Cash policies and controls, ensuring clarity, consistency, and compliance with governance, regulatory standards, and industry best practices.
• Promote policy adoption and compliance through effective governance, communication, training, and change management.
• Utilize robust reporting, analytics, and governance practices to provide actionable insights that enhance visibility, support decisions, and ensure compliance throughout the O2C process.

Continuous Improvement

• Lead global initiatives to eliminate inefficiencies and optimize the Order to Cash process through innovation, stakeholder collaboration, and agile execution.
• Use data analytics, process tools, and performance benchmarks to identify opportunities and drive measurable process improvements.
• Implement improvement efforts across regions and functions, embedding a culture of continuous learning and adaptability as solutions are deployed.
• Benchmark internal performance against industry standards and best practices to identify gaps and improvement areas.

Operational Excellence

• Ensure consistent, high