Global Pricing Operations Analyst – Services

Apple Inc.; Austin (TX); On-site; USD 132,000 - 242,000; Full time

Job summary

Apple Inc. is seeking a Global Pricing Operations Analyst – Services to join the pricing operations team. The role focuses on implementing pricing changes, configuring pricing for launches, and ensuring customer and partner experiences meet Apple’s high standards while remaining contractually compliant.

The role collaborates with product, business, legal, and engineering teams. Key tasks include managing pricing changes, reviewing partner contracts, and supporting cross-functional pricing

Qualifications

• 5+ years of experience in an operational role with project management.
• Hands-on operational role with a willingness to dive in.
• Strong analytical skills and comfort with spreadsheets.
• Experience in auditing and accounting principles is preferred.
• Knowledge of SQL preferred.

Responsibilities

• Launches of new products and features.
• New country expansions.
• Special promotions and business development opportunities.
• Price updates due to FX, tax, or business strategy changes.
• Partner payment updates due to contractual changes.
• Internal tool and process improvements.

Skills

Project management

Analytical skills

Spreadsheet proficiency

Audit & accounting

SQL knowledge

Education

Bachelor’s degree in quantitative/technical field

Job description

Global Pricing Operations Analyst – Services

SummaryPosted: Dec 13 2023

Role Number:200528887

The Services team at Apple provides customers around the world with access to an incredible collection of content and experiences across the App Store Apple TV Apple Music games Fitness+ News Books iCloud and more!

We are looking for a hard-working and driven individual to join our global pricing operations team. The team is responsible for ensuring that the right content is available to customers for the right price and that partners (e.g. app developers music labels) are paid accurately.

You will be responsible for implementing pricing changes and configuring pricing for new product launches. Working closely with product business legal and engineering teams you will ensure that customer and partner experience lives up to Apple’s exceptionally high standards as well as keeping us contractually compliant.

Key Qualifications

• 5+ years of experience in an operational role prioritizing and managing projects with accuracy and attention to detail.
• Desire to work in a hands-on operational role.
• Strong analytical skills and comfort working with spreadsheets.
• Prior experience in auditing and accounting principles is preferred.
• Knowledge of SQL preferred

Responsibilities

• New product and feature launches
• New country expansions
• Special promotions and business development opportunities
• Price updates due to business strategy movements in foreign exchange rates and tax changes
• Partner payment updates due to contractual changes
• Internal tool and process improvements

You will become an expert in how our pricing system works understanding the sophisticated logic and calculations that it supports. You will use your system knowledge to find solutions to support business requirements document those solutions and implement them. You will ensure that our system setups keep us in compliance with our contractual obligations. Thoroughness and accuracy are critical to succeeding in this role.

You will also be responsible for managing tasks relating to our pricing changes to ensure a quality customer and partner experience. This includes managing customer and partner communications informing internal Apple teams of changes and reviewing partner contracts.

The pricing team interfaces with many different functions so you will need to build positive relationships and credibility across the organization. Other teams should view you as an expert in the pricing system and processes. As you grow into this role you should become a go-to person for pricing questions.

You will work on several projects in parallel so you will be required to have good time management and the ability to quickly switch between tasks.

At Apple we highly value innovation. You will be encouraged to make the team better by improving the team’s tools and processes.

Education & Experience

• Bachelor’s degree in a quantitative or technical field is preferred.

Pay & Benefits

The base pay range for this role is between $132300 and $241500 and your base pay will depend on your skills qualifications experience and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including:

• Comprehensive medical and dental coverage
• Retirement benefits
• A range of discounted products and free services
• Formal education related to advancing your career at Apple reimbursement for certain educational expenses — including tuition.
• Discretionary bonuses or commission payments as well as relocation

Note: Apple benefit compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Learn more about Apple Benefits.