Global PM for Medical Device Hardware & Software Launch

Intuitive Surgical, Inc.; San Jose (CA); On-site; USD 126,000 - 212,000; Full time

Job summary

Intuitive Surgical, Inc. in San Jose, CA, seeks a seasoned Global Product Manager for the dV5 platform.

You will lead cross-functional launch planning, coordinate hardware/software releases outside the U.S., and align markets with global strategy to ensure successful launches and commercial readiness. The ideal candidate has 4+ years in product management, demonstrated cross-functional leadership, and experience in regulated medical devices.

Qualifications

• Bachelor's degree in engineering, computer science, business, operations, or related field.
• MBA or advanced technical degree preferred.
• Minimum 4 years of professional experience in product management, marketing, sales, operations, engineering, program management, supply chain, or an equivalent role.
• Experience leading complex cross-functional initiatives from planning through execution, preferably in a regulated industry or medical device environment.
• Demonstrated experience coordinating product launches, commercialization, operational readiness, or other complex business-critical rollouts.
• Strong organizational and project management skills, with demonstrated ability to manage multiple workstreams, dependencies, deadlines, and competing priorities.
• Strong written and verbal communication skills, including the ability to communicate clearly with both technical teams and senior leadership.
• Ability to influence and lead cross-functional teams without formal authority, including bridging communication among engineering, operations, commercial, training, regulatory, and regional teams.
• Quantitative mindset with ability to use data, forecasting, and structured analysis to make prioritization and launch-readiness decisions.

Responsibilities

• Lead end-to-end HW launch coordination, execution, and reporting for dV5 platform launches and upgrades, establishing clear milestones, owners, dependencies, risks, and escalation paths.
• Develop and continuously improve consistent, repeatable, and efficient processes for launching systems and software after first market introduction, incorporating lessons learned to improve launch quality, speed, and predictability.
• Drive commercial readiness for new-market launches and out-of-U.S. software launches, partnering with global marketing, sales, operations, training, regulatory, quality, and regional teams to identify and close readiness gaps.
• Own system allocation planning and prioritization for internal systems/upgrades, balancing internal and external needs and aligning allocations to business priorities, launch timing, customer commitments, and available supply; manage demo system upgrades and readiness.
• Lead out-of-U.S. individual country go-to-market readiness and launch execution, tailoring launch plans to country-specific requirements while maintaining alignment to global strategy and standardized processes.
• Establish and maintain launch readiness requirements, criteria, and governance, ensuring technical, operational, commercial, regulatory, training and market requirements are clearly defined, tracked, and met before launch.
• Coordinate out-of-U.S. training readiness in partnership with Clinical Education, regional commercial teams, and other stakeholders, including training needs, timing, materials, deployment, and launch support.

Skills

Cross-functional leadership

Launch coordination

Regulated industry experience

Data-driven decision making

Project management

Education

Bachelor's degree in engineering, computer science, business, operations, or related field

MBA or advanced degree

Tools

Excel

Dashboards & reporting tools

Job description

Intuitive Surgical, Inc. in San Jose, CA, seeks a seasoned Global Product Manager for the dV5 platform.

You will lead cross-functional launch planning, coordinate hardware/software releases outside the U.S., and align markets with global strategy to ensure successful launches and commercial readiness. The ideal candidate has 4+ years in product management, demonstrated cross-functional leadership, and experience in regulated medical devices.