Global Payments SQA Lead- Quality Engineer

Bank of America; Plano (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Bank of America is seeking a results-driven QA/Test Engineer to design and implement robust testing strategies across UI, API, and backend components. You will establish data-driven test plans, drive automation with Java, Selenium, and Cucumber, and ensure quality in treasury and payments systems within an Agile framework.

The role requires strong analytical skills, experience with SQL, XML/JSON, and CI/CD practices, and collaboration with business and tech teams to ensure comprehensive test

Qualifications

• Strong understanding of system design and microservices architecture.
• Knowledge of TDD and unit testing frameworks (Cucumber, JUnit, Litmus).
• Relevant IT experience in Agile environments, preferably within the financial domain.
• Strong experience in Java, web services, and SQL/PLSQL (Oracle).
• Strong knowledge of XML and JSON within API and microservices implementations at scale.
• Advanced SQL skills with the ability to write complex cross-system queries.
• Experience with UNIX, shell scripting, and regular expressions (RegEx).
• Hands-on experience with tools such as Eclipse/NetBeans, TestNG, Selenium, Cucumber, Litmus, Bitbucket, and web services testing tools.
• Bachelor’s degree in a technical field
• Exposure to cloud technologies and containerization.

Responsibilities

• Creates and optimizes test processes including defect management and reporting.
• Creates and optimizes test automation frameworks and use of test automation tools.
• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.).
• Ensures alignment and sign off for test cases from business and other stakeholders.
• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance.
• Designs test data and ensure data compliance requirements are met on all levels of test environments.
• Lead testing activities across treasury and payment systems, ensuring high data quality and integrity across integrated platforms.
• Develop and execute comprehensive test plans, test cases, and scripts across functional, integration, and component testing phases; collaborate with teams for end-to-end (E2E) validation.
• Perform detailed data analysis and validation using complex SQL queries across multiple systems.
• Validate XML/JSON payloads and API integrations, ensuring compliance with business and banking standards.

Skills

Analytical Thinking

Stakeholder Management

Agile Practices

Technical Strategy Development

Test Engineering

Automation Collaboration

Solution Delivery

Process Solution Design

Business Acumen

Influence

Architecture DevOps Practices

User Experience Design

Education

Bachelor’s degree in a technical field

Tools

Eclipse/NetBeans

TestNG

Selenium

Cucumber

Litmus

Bitbucket

Web services testing tools

Job description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability. Results-driven QA professional with 5+ years of experience in treasury, payments, and transaction services. Proven ability to support parallel initiatives and deliver high-quality testing solutions within Agile development environments. Strong expertise in requirements analysis, data mapping, data validation, and integration testing, with a focus on data integrity and quality. Experienced in performing system and data analysis aligned to business needs, including integration testing and data quality validation. Demonstrated ability to create comprehensive test plans, scripts, and artifacts across all test phases. Skilled in identifying, documenting, and resolving data quality and integrity issues. Proficient in analyzing and validating DDCT mappings, workflows/sessions, and middleware jobs/processes while ensuring adherence to defined standards.

Responsibilities

• Creates and optimizes test processes including defect management and reporting
• Creates and optimizes test automation frameworks and use of test automation tools
• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
• Ensures alignment and sign off for test cases from business and other stakeholders
• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
• Designs test data and ensure data compliance requirements are met on all levels of test environments

LOB Responsibilities

• Lead testing activities across treasury and payment systems, ensuring high data quality and integrity across integrated platforms.
• Develop and execute comprehensive test plans, test cases, and scripts across functional, integration, and component testing phases; collaborate with teams for end-to-end (E2E) validation.
• Perform detailed data analysis and validation using complex SQL queries across multiple systems.
• Validate XML/JSON payloads and API integrations, ensuring compliance with business and banking standards.
• Analyze and test mappings, workflows, and middleware processes to ensure accurate data transformation.
• Contribute to automation frameworks using Java, Selenium, and Cucumber to improve test efficiency.
• Participate in CI/CD pipelines and support continuous integration and deployment in Agile environments.
• Identify, document, and resolve data quality and integrity issues through root cause analysis.
• Collaborate with business stakeholders and technical teams to ensure clarity of requirements and adequate test coverage.
• Develop reusable solutions and support shared services initiatives to improve productivity.
• Utilize UNIX scripting and regular expressions (RegEx) for data parsing, validation, and transformation.
• Drive a shared services strategy and foster a performance-driven culture.
• Contribute to automation, root cause analysis, and development of shared/common solutions.
• Demonstrate strong verbal and written communication skills across technical and non-technical audiences.
• Exhibit analytical thinking, attention to detail, problem solving, and leadership capabilities.
• Operate effectively in a highly Agile CI/CD environment.
• Mentor team members and promote QA and automation best practices aligned to enterprise standards.
• Drive innovation through scalable automation and continuous improvement initiatives.
• Define and execute a unified quality strategy aligned with modernization objectives.
• Lead cross-team test planning and execution across multiple Agile teams.
• Establish quality governance standards, metrics, and quality gates.
• Own tooling and automation strategy to improve coverage and reduce manual effort.
• Provide transparency on quality health, risks, and release readiness.
• Ensure sustained ownership and domain expertise across a large modernization program.
• Maintain continuity and consistency across releases through stable leadership and aligned processes.

Required Qualifications

• Strong understanding of system design and microservices architecture
• Knowledge of Test-Driven Development (TDD) and unit testing frameworks (Cucumber, JUnit, Litmus)
• Relevant IT experience in Agile environments, preferably within the financial domain
• Strong experience in Java, web services, and SQL/PLSQL (Oracle)
• Strong knowledge of XML and JSON within API and microservices implementations at scale
• Advanced SQL skills with the ability to write complex cross-system queries
• Experience with UNIX, shell scripting, and regular expressions (RegEx)
• Strong experience (3+ years) in parsing and generating data/files, banking standards, XML, and XPath
• Hands-on experience with tools such as Eclipse/NetBeans, TestNG, Selenium, Cucumber, Litmus, Bitbucket (or similar version control tools), and web services testing tools
• Strong analytical, troubleshooting, debugging, and triaging skills
• Ability to learn quickly and adapt, applying prior experience to new challenges

Desired Qualifications

• Bachelor’s degree in a technical field
• Exposure to cloud technologies and containerization

Skills

• Analytical Thinking
• Business Acumen
• Influence
• Technical Strategy Development
• Test Engineering
• Automation Collaboration
• Solution Delivery
• Process Solution Design
• Stakeholder Management
• Agile Practices
• Application Development
• Architecture DevOps Practices
• User Experience Design

Shift & Hours

Shift: 1st shift (United States of America)

Hours Per Week: 40

Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure.