Global Patriot Quality Lead

Raytheon Technologies Corporation; Andover (MA); On-site; USD 101,000 - 203,000; Full time

Job summary

A leading company seeks a Global Patriot Program Quality Lead in Andover, MA. This role requires extensive experience in quality assurance within defense systems, engaging with stakeholders to promote strategic quality improvements. Competitive salary and robust benefits package are offered. Join to help safeguard freedom and secure the future.

Benefits

Parental leave

Flexible work schedules

Educational assistance

Career development programs

Retirement benefits

Qualifications

• Bachelor in STEM with 8 years engineering experience.
• Experience with ISO 9001/AS9100 management.
• Ability to manage multiple stakeholder impacts.

Responsibilities

• Interface with program quality teams to ensure adherence to quality standards.
• Develop and implement strategic quality assurance plans.
• Lead root cause corrective action (RCCA) for issues.

Skills

Quality Management Systems

Technical Assistance

Stakeholder Management

Process Improvement

Education

Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM)

Tools

ISO 9001

AS9100

Earned Value Management System (EVMS)

Job description

Date Posted:

2025-03-26

Country:

United States of America

Location:

MA101: Andover MA 350 Lowell St Essex 350 Lowell Street Essex, Andover, MA, 01810 USA

Position Role Type:

Onsite

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.

The Global Patriot Program Quality Lead (PQL) in Land and Air Defense Systems (LADS), will support US and/or foreign programs within the Deployment Fielding and Sustainment (DFS) product line portfolio at our Andover, MA location. Responsibilities include promoting and executing with a strong quality mindset, knowledge sharing, and collaboration. This individual will assist in implementation of Global Patriot strategic quality improvements across contracts.

The successful candidate will proactively engage with the product line and work in partnership with Program Leadership, Engineering, Global Supply Chain, Operations, Deployed Teams and the Quality team. This role will work to ensure the effective implementation of Quality and Mission Assurance requirements of the programs, and occasionally interface with U.S. Government Customers, Foreign Customers, and Suppliers. In this role you will primarily engage our factories and suppliers that aid the Global Patriot portfolio, implement quality processes to reduce overall product lifecycle cost and risk.

This is an on-site position in Andover, Massachusetts.

What You Will Do:

• Interface with the program quality teams, programs, customers, Integrated Product Teams (IPTs), ultimately assisting technical, quality and financial performance, and compliance to Raytheon procedures and contractual requirements.
• Closely interface with external and internal customers and key partners to establish effective relationships.
• Must have the ability to manage and impact across multiple levels of stakeholders, as it is vital to the success of this role.
• Responsible for quality of delivered products and services to our customers, stakeholders of quality risks, uncertainties and opportunities, key team members in resolution of customer expectations and relationships related to Quality and Mission Assurance.
• Responsible for developing and implementing strategic and tactical Mission Assurance plans that will closely affect the programs’ implementation and influence.
• Partner with IPT Leads on In-country Repair, Depot Capabilities and sustainment strategy.
• Contribute to the development of a holistic sustainment strategy including identification and tracking of field failure information to ensure successful operational and product roadmaps for the customer.
• Monitor / lead root cause corrective action (RCCA) and FRACAS activities for systemic issues and to ensure extensive RCCA.
• Contributing as a quality leader on product sustainment activities for developmental and legacy programs
• Responsible for improving processes or systems using significant conceptualizing, reasoning, and interpretation skills. Problems and issues faced are numerous and undefined, and information is typically difficult to obtain.

Qualification You Must Have:

• Typically requires Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) and eight (8) years of engineering experience.
• Working experience with ISO 9001 and/or AS9100 Quality Management Systems.
• Working experience with performance to cost, schedule, and technical performance including Cost Accounting Methodologies (Earned Value).
• Working experience in providing technical program assistance for manufacturing and/or design processes.
• The ability to obtain and maintain a U.S. security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer:

• Six Sigma, Lean, CORE, or American Society for Quality (ASQ) Certification.
• Active U.S. security clearance.
• Earned Value Management System (EVMS) certification.
• Experience in other functional area such as engineering, supply chain, or operations.
• Experience using written and verbal presentation and networking skills to work with stakeholders and customers.
• Experience solving both business and technical problems.
• Experience achieving goals and implementing continuous improvement.
• Experience in contract flow and compliance.

What We Offer:

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.

Additional Information:

Onsite

Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.

Clearance Information: This position requires the eligibility to obtain a security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm

The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:

Click on this link to read the Policy and Terms