Global Partner Success Architect

Kinaxis; Dallas (TX); On-site; USD 180,000 - 240,000; Full time

Job summary

Kinaxis is seeking a Senior Director, Global Partner Success to establish and govern a world-class partner ecosystem, reporting to the SVP, Global Alliances. You will design the operating model, set standards, and lead governance to ensure partner capacity, performance, and sustained delivery maturity across regions.

You will drive certification, training, and enablement, align with cross-functional teams, and build scalable tooling and processes for end-to-end partner lifecycle management.

Qualifications

• Significant leadership experience in enterprise software, SaaS, cloud, consulting or a technology ecosystem.
• Deep understanding of partner ecosystems, governance and success metrics.
• Experience designing scalable, global partner programs.
• Ability to connect partner capability with customer outcomes and growth.

Responsibilities

• Create and implement the global Partner Success operating model and standards.
• Translate market demand into partner capacity and capability plans by region.
• Lead certification, training, and enablement aligned to market needs.
• Establish governance, reviews, and escalation forums for strategic partners.
• Collaborate with cross-functional teams to monitor delivery quality and readiness.
• Define tooling and data workflows for partner success visibility.
• Drive measurable performance through data-driven improvements.
• Oversee the partner success lifecycle from onboarding to maturity.
• Develop a long-term vision and execution plan for the partner success function.

Skills

Strategic leadership

Enterprise software

Partner management

SaaS experience

Job description

Kinaxis is seeking a Senior Director, Global Partner Success to establish and govern a world-class partner ecosystem, reporting to the SVP, Global Alliances. You will design the operating model, set standards, and lead governance to ensure partner capacity, performance, and sustained delivery maturity across regions.

You will drive certification, training, and enablement, align with cross-functional teams, and build scalable tooling and processes for end-to-end partner lifecycle management.