Global Partner Manager - Autonomous Workforce & GBS

SmartRecruiters, Inc.; United States, Northern America, Americas; Hybrid; USD 126,000 - 208,000; Full time

Job summary

ServiceNow seeks a Global Partner Manager, Autonomous Workforce, to drive alliance-led growth and co-innovation with strategic SI partners. The role focuses on aligning ServiceNow products with partner capabilities, expanding joint opportunities, and delivering scalable, repeatable GTM programs across geographies.

The role requires deep knowledge of ServiceNow ITSM/ITOM and experience with AI-driven solutions, working with cross-functional teams to accelerate pipeline and revenue growth.

Qualifications

• 12+ years of global alliances and partner sales experience.
• Proven ability to build go-to-market plans for Channel and SI partners.
• Strong relationships with major SIs, ISVs, and MSPs.

Responsibilities

• Lead global GTM alignment and co-innovation for a Functional Area.
• Own and execute the Global Functional Area partner account plan.
• Drive cross-geo alignment and regional partner experiences.
• Coordinate joint go-to-market motions across product launches and campaigns.
• Lead partner education and enablement to grow practice and pipeline.

Skills

Global alliances

Partner sales

Executive communication

Ambiguity tolerance

AI/SaaS knowledge

Tools

ServiceNow ITSM

ServiceNow ITOM

AI-powered tools

Job description

ServiceNow seeks a Global Partner Manager, Autonomous Workforce, to drive alliance-led growth and co-innovation with strategic SI partners. The role focuses on aligning ServiceNow products with partner capabilities, expanding joint opportunities, and delivering scalable, repeatable GTM programs across geographies.

The role requires deep knowledge of ServiceNow ITSM/ITOM and experience with AI-driven solutions, working with cross-functional teams to accelerate pipeline and revenue growth.