Global Operations Summer Analyst Program - 2027

Bank of America; Jacksonville (NC); On-site; USD 24,796 - 30,307; Full time

Job summary

Bank of America invites students to join its Global Operations Development Summer Analyst Program, a 10-week internship designed to provide hands-on exposure to operations, technology and enterprise-wide projects across the bank.

You will participate in on-the-job training, online learning, networking events, and a summer intern project with a final presentation. Locations include Charlotte, Jacksonville, Dallas, and Phoenix, with opportunities across multiple business areas.

Qualifications

• Students must be pursuing an undergraduate degree from an accredited college or university.
• Bachelor's degree or direct to Master’s with no work experience.
• Major areas include Operations, Business Management, Supply Chain Management, Economics, Finance, Accounting, Engineering, Information Systems.
• GPA of 3.5 minimum preferred.
• Graduation window: November 2027 – August 2028.

Responsibilities

• On-the-job training, online learning, and Executive Speaker Series during the internship.
• Networking events with fellow interns and employees and hands-on project work.
• Final presentation showcasing the summer intern project and learnings.

Skills

Analytical skills

Quality Assurance

Organizational planning

Communication

Account management

Risk management

Ambiguity tolerance

SQL

Tableau

Education

Undergraduate degree pursuing

Bachelor's or direct to Master’s

Major: Operations, Business Management, Supply Chain Management, Economics, Finance, Accounting, Engineering, Information Systems

GPA: 3.5 minimum

Graduation date: Nov 2027 – Aug 2028

Tools

SQL

Tableau

Job description

Global Operations Development Summer Analyst Program

Global Operations delivers integrated operations solutions for all lines of business, business support areas and the broader enterprise, including operations teams in our global regions. This program manages the critical systems and multiple platforms needed to maintain the enterprise’s market-leading positions in key segments, including deposits, payment products, consumer lending, wealth management, small business and middle‑market lending, treasury services, investment banking, and sales and trading.

Internship Program Overview

Our Global Operations Development Program is a 10‑week internship designed to provide you with a unique experience based on your interests, development opportunities, and current business needs.

The Global Operations Development Program focuses on operational line of business functions supporting our technology and operations businesses within Bank of America. Participants are involved in a variety of activities designed to foster teamwork, influence leadership and gain exposure to processes and/or projects that will drive results and demonstrate Bank of America’s vision and culture. The objective of the program is for participants to have meaningful robust experiences where they can learn about the Operations business through work that builds upon their skillsets to prepare them for final placements.

Day‑in‑the‑Life

Interns will participate in a variety of experiences throughout the summer, including on‑the‑job training, online learning, Executive Speaker Series, networking events with fellow interns/employees, and hands‑on project work.

What we Offer

• Participate in a wide range of networking opportunities across Global Operations and the broader Enterprise.
• Collaborate with Operations teams and leaders to gain a deeper understanding of how the function supports and drives critical services throughout the bank.
• Complete an assigned summer intern project, culminating in a final presentation at the end of the program.
• An opportunity to develop your skills through formal and on‑the‑job training
• Peer and mentor relationships that provide ongoing coaching and development feedback throughout the program
• Collaboration across teams to develop business acumen and gain exposure to multiple areas across the organization
• Connections with senior leaders through educational speaker events focus on developing networking skills through connections within projects, intern‑specific program, and engagement events
• A formalized approach to establishing goals and expectations for the summer through our performance management process

Educational Requirements & Eligibility

Sponsorship

Bank of America is unable to consider candidates who will require visa sponsorship now, or in the future, for this specific role.

Minimum Education

• Students must be pursuing an undergraduate degree from an accredited college or university
• Bachelors or Bachelors direct to Master’s degree with no work experience.
• Major/Course of Study: Operations, Business Management, Supply Chain Management, Economics, Finance, Accounting, Engineering, Information Systems, or similar degree of relevance.
• GPA: 3.5 minimum GPA preferred
• Graduation date: November 2027 – August 2028

Preferred Skillsets

• Strong analytical skills to assess complex data, identify trends, and provide strategic insights to drive and support operational efficiencies.
• Strong Quality Assurance skills to ensure accurate, efficient, and compliant processes.
• Solid organizational planning and project management skills to prioritize tasks and deadlines.
• Ability to navigate in a highly matrixed environment and communicate effectively.
• Strategic thinker in Account Management with the ability to scale tactics across various audiences.
• Sound judgment and the ability to deal with ambiguity and high‑pressure situations.
• Strong Risk Management skills with the ability to assess business processes & risks.
• Flexibility in exploring a variety of business areas.
• Identify business issues and implement improvements.

Experience in the following is a plus: SQL, Tableau

Additional Information

Locations: Charlotte, NC / Dallas Metro, TX / Jacksonville, FL / Phoenix Metro, AZ

Location placement options for Dallas Metro & Phoenix Metro include the following cities based on business need:

• Dallas Metro: Dallas, Addison, Plano, or Fort Worth
• Phoenix Metro: Phoenix or Chandler