Global Operations, Operations Analyst Summer 2027 - Bromley

Bank of America; United States; On-site; USD 34,000 - 41,000; Full time

Job summary

Bank of America in Bromley, UK is offering a Global Operations Summer Analyst programme designed to give you a unique experience within Global Operations. You will be aligned to one team based on your interests and business needs, building knowledge of products, services and operational processes that support the bank and its clients.

The programme provides extensive formal training at start, on-the-job learning, and mentorship.

Qualifications

• Pursuing a Bachelor's or Master's degree with completion between September 2027 and July 2028.
• On track for a minimum 2:2 degree.
• Available to join June 2027 to August 2027.
• Fluency in written and spoken English is a prerequisite.

Responsibilities

• Build knowledge of the products, services and operational processes that support the bank and its clients
• Analyse data, identify trends and contribute to business insights, process reviews and operational excellence initiatives
• Develop an understanding of risk management, controls, governance and regulatory requirements
• Support project delivery, business analysis and stakeholder engagement activities
• Prepare reports, dashboards, presentations and updates for business partners and senior stakeholders
• Depending on your team, gain exposure to the lifecycle of credit products and transactions, or support strategic transformation, governance and regulatory reporting activities

Skills

Analytical thinking

Communication

Teamwork

Self-learning

English fluent

Education

Bachelor’s or Master’s degree

Job description

Global Operations, Operations Summer Analyst

Bromley, UK

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognising and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The team

Global Operations (GO) teams manage the critical systems and multiple platforms needed to maintain the enterprise's market-leading positions in key segments. By performing vital functions throughout the end-to-end lifecycle of products, services, and client transactions, we help deliver seamless client outcomes while maintaining a strong risk and control environment.

These activities include client onboarding, trade validation, settlement, servicing, reporting, reconciliations, risk management, process improvement and change delivery.

Programme Overview

Our Summer Analyst Programme in Bromley is designed to provide you with a unique experience within Global Operations. Opportunities are available in the following teams, with alignment based on your interests, development opportunities, and current business needs:

Global Credit Operations (GCO)

Delivers the operational support that enables credit-related products and transactions to be onboarded, funded, serviced, and protected throughout their lifecycle, helping provide seamless client outcomes across EMEA.

Data, Reporting & Operations Management (DROM)

Enables business performance through strategic change delivery, governance, regulatory reporting, and operational excellence initiatives that strengthen controls, improve processes and support transformation across the organisation.

Training and Development

Your training and development is our top priority with extensive formal training offered at the start of the programme in addition to on-the-job training, virtual spotlight sessions, Executive Speaker Series, networking events, and hands-on project work, with mentorship throughout.

Responsibilities:

As a Summer Analyst, you will be aligned to one team based on your interests and current business needs. Your key tasks and responsibilities may include but are not limited to:

• Build knowledge of the products, services and operational processes that support the bank and its clients
• Analyse data, identify trends and contribute to business insights, process reviews and operational excellence initiatives
• Develop an understanding of risk management, controls, governance and regulatory requirements
• Support project delivery, business analysis and stakeholder engagement activities
• Prepare reports, dashboards, presentations and updates for business partners and senior stakeholders
• Depending on your team, gain exposure to the lifecycle of credit products and transactions, or support strategic transformation, governance and regulatory reporting activities

Eligibility

• Candidates are required to be pursuing a Bachelor’s or Master’s degree from an accredited college or university with a completion time frame between September 2027 and July 2028. Completion means that you have completed all final exams, coursework, and have no outstanding requirements for graduation. Please note that we reserve the right to request evidence of this completion date before extending an offer.
• On track for a minimum 2:2 degree classification (or equivalent)
• Must be available to join the programme from June 2027 to August 2027

Candidates who perform well during the internship may be offered full time employment to commence in July 2028; some lines of business may also offer the opportunity of a January or April start date. You must be available to join on one of these start dates if offered, unfortunately we are unable to offer deferrals

What we are looking for

Essential:

• Clear motivation for exploring an Operations career within financial services
• Evidence of self-learning outside of studies, and efforts to advance technical skills
• Strong analytical and critical thinking skills, with the ability to solve problems and positively challenge existing processes
• Effective communication and interpersonal skills, and ability to interact with a variety of people
• Display evidence of strong teamwork, leadership, and the ability to work in a fast-paced environment, managing multiple priorities
• Demonstrate integrity and ethics by earning other's trust and respect through consistent honesty and professionalism in all interactions
• Fluency in written and spoken English is a pre-requisite

Most importantly, we're looking for individuals with a growth mindset who are keen to learn, embrace challenges and contribute fresh perspectives while delivering an exceptional experience for our clients and teammates.

Our recruitment process

We care deeply about shaping the world of work to be an equal and inclusive one - and that starts with our recruitment process. We know just how important and valuable it is to have a wide range of skills, backgrounds and experiences shaping our work and ideas. We welcome applicants from all backgrounds, and we're proud to focus on attracting, retaining and developing diverse talent within Bank of America. Together, we aim to mirror the customers, clients and communities we serve.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, being pregnant or on maternity leave, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

What if I need workplace adjustments?

We're committed to ensuring our online application process provides an equal employment opportunity to all job seekers. If you need a workplace adjustment to search for a job opening, need help completing your application or video interview, please email [e-mail] and let us know. We will be more than happy to discuss the support you need, and we will respond to your email within two business days.

We offer a competitive Salary and Benefits package.